Cognigy
Generative & Conversational AI Powered Customer Service Agents
VS
Google Gemini
Advanced AI for reasoning, creativity, and multimodal understanding
Detailed comparison
Criteria
Cognigy
Google Gemini
Pricing
Freemium
Freemium
Plans & pricing
Free: Free, Custom Enterprise Plans: Custom
Gemini for Individuals - Free: Free, Gemini for Individuals - Google AI Plus: $7.99/mo, Gemini for Individuals - Google AI Pro: $19.99/mo, Gemini for Individuals - Google AI Ultra: $249.99/mo, Gemini for Workspace - Business: $20/mo, Gemini for Workspace - Enterprise: $30/mo, Gemini API - Free Tier: Free, Gemini Code Assist - Enterprise: Custom
Free trial
No
Yes
Audience
b2b
b2c
Platforms
Web
Web, Ios, Android
API
Yes
Yes
Open Source
Proprietary
Proprietary
Integrations
—
Google Workspace
Categories
Communication, information technology & services, Customer engagement
AI & ML, Large Language Models
Popularity
Very High
Very High
Description
Cognigy offers generative and conversational AI-powered customer service agents designed to automate and enhance customer interactions for businesses....
Google Gemini is an AI assistant that helps with various tasks by understanding information across different formats. It can assist with planning trip...
Pricing
Cognigy
Freemium
Google Gemini
Freemium
Plans & pricing
Cognigy
Free: Free, Custom Enterprise Plans: Custom
Google Gemini
Gemini for Individuals - Free: Free, Gemini for Individuals - Google AI Plus: $7.99/mo, Gemini for Individuals - Google AI Pro: $19.99/mo, Gemini for Individuals - Google AI Ultra: $249.99/mo, Gemini for Workspace - Business: $20/mo, Gemini for Workspace - Enterprise: $30/mo, Gemini API - Free Tier: Free, Gemini Code Assist - Enterprise: Custom
Free trial
Cognigy
No
Google Gemini
Yes
Audience
Cognigy
b2b
Google Gemini
b2c
Platforms
Cognigy
Web
Google Gemini
Web, Ios, Android
API
Cognigy
Yes
Google Gemini
Yes
Open Source
Cognigy
Proprietary
Google Gemini
Proprietary
Integrations
Cognigy
—
Google Gemini
Google Workspace
Categories
Cognigy
Communication, information technology & services, Customer engagement
Google Gemini
AI & ML, Large Language Models
Popularity
Cognigy
Very High
Google Gemini
Very High
Description
Cognigy
Cognigy offers generative and conversational AI-powered customer service agents designed to automate and enhance customer interactions for businesses....
Google Gemini
Google Gemini is an AI assistant that helps with various tasks by understanding information across different formats. It can assist with planning trip...
Features
Cognigy
AI Agents for Voice
AI Agents for Chat & Messaging
AI-Powered Agent Assist
AI Agents for Sales & Marketing
Contact Center AI Integrations
Google Gemini
Trip planning and export to Google Docs
Data organization and table creation
Email drafting
Resume tips and content suggestions
Multimodal understanding (e.g., photos library)
Key differentiators
Cognigy
- Generative & Conversational AI Agents
- Low-Code Conversation Design
- Enterprise-grade Customer Service AI
Google Gemini
- Multimodal understanding
- Deep Google ecosystem integration
Other comparisons
FAQ: Cognigy vs Google Gemini
Cognigy: Generative & Conversational AI Powered Customer Service Agents. Google Gemini: Advanced AI for reasoning, creativity, and multimodal understanding. Both tools take different approaches to address similar needs.
Both offer a free or freemium plan. Cognigy is freemium and Google Gemini is freemium.
The best choice between Cognigy and Google Gemini depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Cognigy is primarily designed for individuals, while Google Gemini is built for individuals.
Cognigy offers: AI Agents for Voice, AI Agents for Chat & Messaging, AI-Powered Agent Assist, AI Agents for Sales & Marketing. Google Gemini offers: Trip planning and export to Google Docs, Data organization and table creation, Email drafting, Resume tips and content suggestions.
Based on our data, Google Gemini currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.