Cognigy
Generative & Conversational AI Powered Customer Service Agents
VS
Google Search Labs
Test the future of AI-powered search
Detailed comparison
Criteria
Cognigy
Google Search Labs
Pricing
Freemium
Free
Plans & pricing
Free: Free, Custom Enterprise Plans: Custom
Free: Free
Free trial
No
No
Audience
b2b
b2c
Platforms
Web
Web, Ios, Android
API
Yes
No
Open Source
Proprietary
Proprietary
Categories
Communication, information technology & services, Customer engagement
AI & ML, Google search
Popularity
Very High
Very High
Description
Cognigy offers generative and conversational AI-powered customer service agents designed to automate and enhance customer interactions for businesses....
An experimental program by Google that allows users to test and provide feedback on early-stage search features, including the Search Generative Exper...
Pricing
Cognigy
Freemium
Google Search Labs
Free
Plans & pricing
Cognigy
Free: Free, Custom Enterprise Plans: Custom
Google Search Labs
Free: Free
Free trial
Cognigy
No
Google Search Labs
No
Audience
Cognigy
b2b
Google Search Labs
b2c
Platforms
Cognigy
Web
Google Search Labs
Web, Ios, Android
API
Cognigy
Yes
Google Search Labs
No
Open Source
Cognigy
Proprietary
Google Search Labs
Proprietary
Categories
Cognigy
Communication, information technology & services, Customer engagement
Google Search Labs
AI & ML, Google search
Popularity
Cognigy
Very High
Google Search Labs
Very High
Description
Cognigy
Cognigy offers generative and conversational AI-powered customer service agents designed to automate and enhance customer interactions for businesses....
Google Search Labs
An experimental program by Google that allows users to test and provide feedback on early-stage search features, including the Search Generative Exper...
Features
Cognigy
AI Agents for Voice
AI Agents for Chat & Messaging
AI-Powered Agent Assist
AI Agents for Sales & Marketing
Contact Center AI Integrations
Google Search Labs
Search Generative Experience (SGE)
AI-powered search overviews
Coding tips and snippets in search
Add to Sheets integration
Early access to experimental search tools
Key differentiators
Cognigy
- Generative & Conversational AI Agents
- Low-Code Conversation Design
- Enterprise-grade Customer Service AI
Google Search Labs
- Early access to experimental AI search
- Shape future of Google Search
- AI-powered search overviews
Other comparisons
FAQ: Cognigy vs Google Search Labs
Cognigy: Generative & Conversational AI Powered Customer Service Agents. Google Search Labs: Test the future of AI-powered search. Both tools take different approaches to address similar needs.
Both offer a free or freemium plan. Cognigy is freemium and Google Search Labs is free.
The best choice between Cognigy and Google Search Labs depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Cognigy is primarily designed for individuals, while Google Search Labs is built for individuals.
Cognigy offers: AI Agents for Voice, AI Agents for Chat & Messaging, AI-Powered Agent Assist, AI Agents for Sales & Marketing. Google Search Labs offers: Search Generative Experience (SGE), AI-powered search overviews, Coding tips and snippets in search, Add to Sheets integration.
Based on our data, Google Search Labs currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.