Cohere
Private, secure, customizable AI models and solutions for enterprises.
VS
Fin by Intercom
The #1 AI Agent for customer service
Detailed comparison
Criteria
Cohere
Fin by Intercom
Pricing
Freemium
Paid
Plans & pricing
Free Trial API Key: Free, Embed 4 Small (per instance): $4/mo, Rerank 3.5 Medium (per instance): $5/mo, Rerank 4 Fast Medium (per instance): $5/mo, Enterprise / Private Deployment: Custom
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Free trial
No
Yes
Audience
b2b
b2b
Platforms
Web, Api
Web
API
Yes
Yes
Open Source
Proprietary
Proprietary
Integrations
—
Zendesk, Salesforce, Hubspot
Categories
Content Creation, information technology & services, Content
Communication, information technology & services, Customer support
Popularity
Very High
Very High
Description
Cohere builds powerful models and AI solutions enabling enterprises to automate processes, empower employees, and turn fragmented data into actionable...
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
Pricing
Cohere
Freemium
Fin by Intercom
Paid
Plans & pricing
Cohere
Free Trial API Key: Free, Embed 4 Small (per instance): $4/mo, Rerank 3.5 Medium (per instance): $5/mo, Rerank 4 Fast Medium (per instance): $5/mo, Enterprise / Private Deployment: Custom
Fin by Intercom
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Free trial
Cohere
No
Fin by Intercom
Yes
Audience
Cohere
b2b
Fin by Intercom
b2b
Platforms
Cohere
Web, Api
Fin by Intercom
Web
API
Cohere
Yes
Fin by Intercom
Yes
Open Source
Cohere
Proprietary
Fin by Intercom
Proprietary
Integrations
Cohere
—
Fin by Intercom
Zendesk, Salesforce, Hubspot
Categories
Cohere
Content Creation, information technology & services, Content
Fin by Intercom
Communication, information technology & services, Customer support
Popularity
Cohere
Very High
Fin by Intercom
Very High
Description
Cohere
Cohere builds powerful models and AI solutions enabling enterprises to automate processes, empower employees, and turn fragmented data into actionable...
Fin by Intercom
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
Features
Cohere
Compass: An intelligent search and discovery system to surface business insights
Command: A family of high-performance, scalable language models
Aya Expanse: Leading multilingual models that excel across 23 different languages
Embed: A leading multimodal search and retrieval tool
Rerank: A powerful model that provides a semantic boost to search quality
Fin by Intercom
Support across channels: voice, email, live chat, social, and more
Connects to systems you already use
Deep integration with Intercom Suite and next-gen Helpdesk
Dedicated integration for Zendesk
Dedicated integration for Salesforce
Dedicated integration for HubSpot
Key differentiators
Cohere
- Enterprise-grade AI models
- Leading multilingual capabilities
- Advanced search & retrieval
Fin by Intercom
- Highest-performing AI agent
- Resolves complex customer queries
Other comparisons
FAQ: Cohere vs Fin by Intercom
Cohere: Private, secure, customizable AI models and solutions for enterprises.. Fin by Intercom: The #1 AI Agent for customer service. Both tools take different approaches to address similar needs.
Cohere offers a freemium plan, while Fin by Intercom is a paid tool.
The best choice between Cohere and Fin by Intercom depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Cohere offers: Compass: An intelligent search and discovery system to surface business insights, Command: A family of high-performance, scalable language models, Aya Expanse: Leading multilingual models that excel across 23 different languages, Embed: A leading multimodal search and retrieval tool. Fin by Intercom offers: Support across channels: voice, email, live chat, social, and more, Connects to systems you already use, Deep integration with Intercom Suite and next-gen Helpdesk, Dedicated integration for Zendesk.
Based on our data, Cohere currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.