Dialpad
Agentic AI-powered Contact Center & Communications
VS
Google Search Labs
Test the future of AI-powered search
Detailed comparison
Criteria
Dialpad
Google Search Labs
Pricing
Paid
Free
Plans & pricing
Standard: $15/mo, Enterprise: Custom
Free: Free
Free trial
Yes
No
Audience
b2b
b2c
Platforms
Web, Ios, Android, Desktop
Web, Ios, Android
API
Yes
No
Open Source
Proprietary
Proprietary
Integrations
Salesforce, Google workspace, Microsoft 365, Slack, Zendesk
—
Categories
AI & ML, information technology & services, Customer intelligence
AI & ML, Google search
Popularity
Very High
Very High
Description
Dialpad is an AI-native, Agentic AI-powered omnichannel contact center and communications platform. It is built to transform customer experience at sc...
An experimental program by Google that allows users to test and provide feedback on early-stage search features, including the Search Generative Exper...
Pricing
Dialpad
Paid
Google Search Labs
Free
Plans & pricing
Dialpad
Standard: $15/mo, Enterprise: Custom
Google Search Labs
Free: Free
Free trial
Dialpad
Yes
Google Search Labs
No
Audience
Dialpad
b2b
Google Search Labs
b2c
Platforms
Dialpad
Web, Ios, Android, Desktop
Google Search Labs
Web, Ios, Android
API
Dialpad
Yes
Google Search Labs
No
Open Source
Dialpad
Proprietary
Google Search Labs
Proprietary
Integrations
Dialpad
Salesforce, Google workspace, Microsoft 365, Slack, Zendesk
Google Search Labs
—
Categories
Dialpad
AI & ML, information technology & services, Customer intelligence
Google Search Labs
AI & ML, Google search
Popularity
Dialpad
Very High
Google Search Labs
Very High
Description
Dialpad
Dialpad is an AI-native, Agentic AI-powered omnichannel contact center and communications platform. It is built to transform customer experience at sc...
Google Search Labs
An experimental program by Google that allows users to test and provide feedback on early-stage search features, including the Search Generative Exper...
Features
Dialpad
Cloud Contact Center
Cloud Phone System
AI-Powered Customer Communications Platform
Dialpad Sell
Dialpad Support
Google Search Labs
Search Generative Experience (SGE)
AI-powered search overviews
Coding tips and snippets in search
Add to Sheets integration
Early access to experimental search tools
Key differentiators
Dialpad
- AI-powered unified communications
- Agentic AI for CX & productivity
- Cloud contact center & phone system
Google Search Labs
- Early access to experimental AI search
- Shape future of Google Search
- AI-powered search overviews
Other comparisons
FAQ: Dialpad vs Google Search Labs
Dialpad: Agentic AI-powered Contact Center & Communications. Google Search Labs: Test the future of AI-powered search. Both tools take different approaches to address similar needs.
Google Search Labs offers a free plan, while Dialpad is a paid tool.
The best choice between Dialpad and Google Search Labs depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Dialpad is primarily designed for individuals, while Google Search Labs is built for individuals.
Dialpad offers: Cloud Contact Center, Cloud Phone System, AI-Powered Customer Communications Platform, Dialpad Sell. Google Search Labs offers: Search Generative Experience (SGE), AI-powered search overviews, Coding tips and snippets in search, Add to Sheets integration.
Based on our data, Google Search Labs currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.