Elastic
The Search AI Company.
VS
Medallia
The Experience Management Software Platform
Popularity
Elastic9,700
Medallia8,811
Pricing
FreemiumElastic
EnterpriseMedallia
Features
6
Elastic
vs
4
Medallia
Our verdict
If you're on a budget, Elastic offers free access.
Detailed comparison
Criteria
Elastic
Medallia
Pricing
Freemium
Enterprise
Plans & pricing
Free: Free, Standard Tier (Hosted): $95/mo, Gold Tier (Hosted): $109/mo, Platinum Tier (Hosted): $125/mo, Enterprise Tier (Hosted): $175/mo, Elasticsearch Serverless Search: Custom, Observability and Security Serverless: Custom, Standard Tier (Self-Managed): $833/mo
Professional Edition - Platform Tier 1: $1666.67/mo, Professional Edition - Platform Tier 2: $2916.67/mo, Enterprise: Custom
Free trial
Yes
No
Audience
b2b
b2b
Platforms
Web, Cloud, Self-managed, Api, Cli, Mobile
Web, Ios, Android
API
Yes
Yes
Open Source
Open Source
Proprietary
Integrations
.net, 1password, Abnormal-ai, Abuse.ch-malware-url-threat-intel, Active-directory-entity-analytics, Activemq, Admin-by-request-epm, Aerospike, Amazon-web-services-aws, Ansible, Apache-camel, Atlassian, Azure-microsoft-azure, Box, Cisco-duo, Cisco-meraki, Cloudflare, Crowdstrike-falcon, Datadog, Docker
—
Categories
SEO, Data Science
Support, SEO
Popularity
Very High
Very High
Description
Elastic powers insights and outcomes with The Elasticsearch Platform, helping enterprises see into their data and find answers that matter. It provides comprehensive solutions for search, observability, and security, built on an open-source foundation.
Medallia provides an experience management software platform designed to help businesses collect, analyze, and act on customer and employee feedback. It offers localized expertise and enterprise-grade security, enabling businesses to enhance satisfaction, loyalty, and operational efficiency.
Pricing
Elastic
Freemium
Medallia
Enterprise
Plans & pricing
Elastic
Free: Free, Standard Tier (Hosted): $95/mo, Gold Tier (Hosted): $109/mo, Platinum Tier (Hosted): $125/mo, Enterprise Tier (Hosted): $175/mo, Elasticsearch Serverless Search: Custom, Observability and Security Serverless: Custom, Standard Tier (Self-Managed): $833/mo
Medallia
Professional Edition - Platform Tier 1: $1666.67/mo, Professional Edition - Platform Tier 2: $2916.67/mo, Enterprise: Custom
Free trial
Elastic
Yes
Medallia
No
Audience
Elastic
b2b
Medallia
b2b
Platforms
Elastic
Web, Cloud, Self-managed, Api, Cli, Mobile
Medallia
Web, Ios, Android
API
Elastic
Yes
Medallia
Yes
Open Source
Elastic
Open Source
Medallia
Proprietary
Integrations
Elastic
.net, 1password, Abnormal-ai, Abuse.ch-malware-url-threat-intel, Active-directory-entity-analytics, Activemq, Admin-by-request-epm, Aerospike, Amazon-web-services-aws, Ansible, Apache-camel, Atlassian, Azure-microsoft-azure, Box, Cisco-duo, Cisco-meraki, Cloudflare, Crowdstrike-falcon, Datadog, Docker
Medallia
—
Categories
Elastic
SEO, Data Science
Medallia
Support, SEO
Popularity
Elastic
Very High
Medallia
Very High
Description
Elastic
Elastic powers insights and outcomes with The Elasticsearch Platform, helping enterprises see into their data and find answers that matter. It provides comprehensive solutions for search, observability, and security, built on an open-source foundation.
Medallia
Medallia provides an experience management software platform designed to help businesses collect, analyze, and act on customer and employee feedback. It offers localized expertise and enterprise-grade security, enabling businesses to enhance satisfaction, loyalty, and operational efficiency.
Features
Elastic
Vector database for efficient creation, storage, and search of vector embeddings
Search-powered applications for modern experiences
Workflows to combine scripted automation with AI reasoning natively
Elasticsearch as a distributed, RESTful search and analytics engine
Elastic Agent Builder to build context-aware agents faster
Kibana for exploring, visualizing, and building dashboards
Medallia
Customer and Employee Experience Management
Actionable Insights
Enterprise-Grade Security
Localized Expertise
Key differentiators
Elastic
- Unified platform for search, observability, security
- Real-time data analysis and scalability
- AI and ML capabilities
- Open source foundation and developer ecosystem
- Cloud-native and hybrid deployment options
Medallia
- Comprehensive CX & EX management
- Actionable insights from feedback
- Enterprise-grade security
Other comparisons
FAQ: Elastic vs Medallia
Elastic: The Search AI Company.. Medallia: The Experience Management Software Platform. Both tools take different approaches to address similar needs.
Elastic offers a freemium plan, while Medallia is a contact tool.
The best choice between Elastic and Medallia depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Elastic offers: Vector database for efficient creation, storage, and search of vector embeddings, Search-powered applications for modern experiences, Workflows to combine scripted automation with AI reasoning natively, Elasticsearch as a distributed, RESTful search and analytics engine. Medallia offers: Customer and Employee Experience Management, Actionable Insights, Enterprise-Grade Security, Localized Expertise.
Based on our data, Elastic currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.
Elastic offers a free trial, but Medallia does not.
Elastic is open source, while Medallia is proprietary. Open source tools offer more transparency and customization options.
Elastic offers 20 integrations (.net, 1password, abnormal-ai, abuse.ch-malware-url-threat-intel, active-directory-entity-analytics...) compared to 0 for Medallia.
Elastic is available on Web, Cloud, Self-managed, Api, Cli, Mobile. Medallia is available on Web, Ios, Android.
