Fin by Intercom
The #1 AI Agent for customer service
VS
Google Gemini
Advanced AI for reasoning, creativity, and multimodal understanding
Detailed comparison
Criteria
Fin by Intercom
Google Gemini
Pricing
Paid
Freemium
Plans & pricing
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Gemini for Individuals - Free: Free, Gemini for Individuals - Google AI Plus: $7.99/mo, Gemini for Individuals - Google AI Pro: $19.99/mo, Gemini for Individuals - Google AI Ultra: $249.99/mo, Gemini for Workspace - Business: $20/mo, Gemini for Workspace - Enterprise: $30/mo, Gemini API - Free Tier: Free, Gemini Code Assist - Enterprise: Custom
Free trial
Yes
Yes
Audience
b2b
b2c
Platforms
Web
Web, Ios, Android
API
Yes
Yes
Open Source
Proprietary
Proprietary
Integrations
Zendesk, Salesforce, Hubspot
Google Workspace
Categories
Communication, information technology & services, Customer support
AI & ML, Large Language Models
Popularity
Very High
Very High
Description
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
Google Gemini is an AI assistant that helps with various tasks by understanding information across different formats. It can assist with planning trip...
Pricing
Fin by Intercom
Paid
Google Gemini
Freemium
Plans & pricing
Fin by Intercom
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Google Gemini
Gemini for Individuals - Free: Free, Gemini for Individuals - Google AI Plus: $7.99/mo, Gemini for Individuals - Google AI Pro: $19.99/mo, Gemini for Individuals - Google AI Ultra: $249.99/mo, Gemini for Workspace - Business: $20/mo, Gemini for Workspace - Enterprise: $30/mo, Gemini API - Free Tier: Free, Gemini Code Assist - Enterprise: Custom
Free trial
Fin by Intercom
Yes
Google Gemini
Yes
Audience
Fin by Intercom
b2b
Google Gemini
b2c
Platforms
Fin by Intercom
Web
Google Gemini
Web, Ios, Android
API
Fin by Intercom
Yes
Google Gemini
Yes
Open Source
Fin by Intercom
Proprietary
Google Gemini
Proprietary
Integrations
Fin by Intercom
Zendesk, Salesforce, Hubspot
Google Gemini
Google Workspace
Categories
Fin by Intercom
Communication, information technology & services, Customer support
Google Gemini
AI & ML, Large Language Models
Popularity
Fin by Intercom
Very High
Google Gemini
Very High
Description
Fin by Intercom
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
Google Gemini
Google Gemini is an AI assistant that helps with various tasks by understanding information across different formats. It can assist with planning trip...
Features
Fin by Intercom
Support across channels: voice, email, live chat, social, and more
Connects to systems you already use
Deep integration with Intercom Suite and next-gen Helpdesk
Dedicated integration for Zendesk
Dedicated integration for Salesforce
Dedicated integration for HubSpot
Google Gemini
Trip planning and export to Google Docs
Data organization and table creation
Email drafting
Resume tips and content suggestions
Multimodal understanding (e.g., photos library)
Key differentiators
Fin by Intercom
- Highest-performing AI agent
- Resolves complex customer queries
Google Gemini
- Multimodal understanding
- Deep Google ecosystem integration
Other comparisons
FAQ: Fin by Intercom vs Google Gemini
Fin by Intercom: The #1 AI Agent for customer service. Google Gemini: Advanced AI for reasoning, creativity, and multimodal understanding. Both tools take different approaches to address similar needs.
Google Gemini offers a freemium plan, while Fin by Intercom is a paid tool.
The best choice between Fin by Intercom and Google Gemini depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Fin by Intercom is primarily designed for individuals, while Google Gemini is built for individuals.
Fin by Intercom offers: Support across channels: voice, email, live chat, social, and more, Connects to systems you already use, Deep integration with Intercom Suite and next-gen Helpdesk, Dedicated integration for Zendesk. Google Gemini offers: Trip planning and export to Google Docs, Data organization and table creation, Email drafting, Resume tips and content suggestions.
Based on our data, Google Gemini currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.