Fin by Intercom
The #1 AI Agent for customer service
VS
Speech Technology for AI Voice Agents
Power your voice AI agents with sub-second, speaker-aware speech-to-text.
Detailed comparison
Criteria
Fin by Intercom
Speech Technology for AI Voice Agents
Pricing
Paid
Freemium
Plans & pricing
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Free: Free, Enterprise: Custom
Free trial
Yes
No
Audience
b2b
b2b
Platforms
Web
Api, Web
API
Yes
Yes
Open Source
Proprietary
Proprietary
Integrations
Zendesk, Salesforce, Hubspot
—
Categories
Support, Chatbots
Voice, Chatbots
Popularity
Very High
Very High
Description
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
Speechmatics offers an API to power AI voice agents with sub-second, speaker-aware speech-to-text. It delivers 25% higher accuracy across 55+ language...
Pricing
Fin by Intercom
Paid
Speech Technology for AI Voice Agents
Freemium
Plans & pricing
Fin by Intercom
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Speech Technology for AI Voice Agents
Free: Free, Enterprise: Custom
Free trial
Fin by Intercom
Yes
Speech Technology for AI Voice Agents
No
Audience
Fin by Intercom
b2b
Speech Technology for AI Voice Agents
b2b
Platforms
Fin by Intercom
Web
Speech Technology for AI Voice Agents
Api, Web
API
Fin by Intercom
Yes
Speech Technology for AI Voice Agents
Yes
Open Source
Fin by Intercom
Proprietary
Speech Technology for AI Voice Agents
Proprietary
Integrations
Fin by Intercom
Zendesk, Salesforce, Hubspot
Speech Technology for AI Voice Agents
—
Categories
Fin by Intercom
Support, Chatbots
Speech Technology for AI Voice Agents
Voice, Chatbots
Popularity
Fin by Intercom
Very High
Speech Technology for AI Voice Agents
Very High
Description
Fin by Intercom
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
Speech Technology for AI Voice Agents
Speechmatics offers an API to power AI voice agents with sub-second, speaker-aware speech-to-text. It delivers 25% higher accuracy across 55+ language...
Features
Fin by Intercom
Support across channels: voice, email, live chat, social, and more
Connects to systems you already use
Deep integration with Intercom Suite and next-gen Helpdesk
Dedicated integration for Zendesk
Dedicated integration for Salesforce
Dedicated integration for HubSpot
Speech Technology for AI Voice Agents
Live transcription under a second in 55+ languages with noise and overlap robustness
Custom Dictionary and entity formatting for specific terms
Advanced speaker diarization for tracking who said what
Global language and accent coverage
Flexible deployment: cloud, on-prem, or on-device
Key differentiators
Fin by Intercom
- Highest-performing AI agent
- Resolves complex customer queries
Speech Technology for AI Voice Agents
- Sub-second, speaker-aware transcription
- High accuracy in noisy environments
- 55+ languages & custom dictionaries
Other comparisons
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FAQ: Fin by Intercom vs Speech Technology for AI Voice Agents
Fin by Intercom: The #1 AI Agent for customer service. Speech Technology for AI Voice Agents: Power your voice AI agents with sub-second, speaker-aware speech-to-text.. Both tools take different approaches to address similar needs.
Speech Technology for AI Voice Agents offers a freemium plan, while Fin by Intercom is a paid tool.
The best choice between Fin by Intercom and Speech Technology for AI Voice Agents depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Fin by Intercom offers: Support across channels: voice, email, live chat, social, and more, Connects to systems you already use, Deep integration with Intercom Suite and next-gen Helpdesk, Dedicated integration for Zendesk. Speech Technology for AI Voice Agents offers: Live transcription under a second in 55+ languages with noise and overlap robustness, Custom Dictionary and entity formatting for specific terms, Advanced speaker diarization for tracking who said what, Global language and accent coverage.
Based on our data, Fin by Intercom currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.