Google Search Labs
Test the future of AI-powered search
VS
Kustomer
AI Customer Service Platform & CRM
Detailed comparison
Criteria
Google Search Labs
Kustomer
Pricing
Free
Enterprise
Plans & pricing
Free: Free
Customer Support Plan: $89/mo, Kustomer AI for Reps: $40/mo, Enterprise: Custom
Free trial
No
No
Audience
b2c
b2c
Platforms
Web, Ios, Android
Web
API
No
Yes
Open Source
Proprietary
Proprietary
Categories
AI & ML, Google search
Communication, information technology & services, Customer support
Popularity
Very High
Very High
Description
An experimental program by Google that allows users to test and provide feedback on early-stage search features, including the Search Generative Exper...
Kustomer is an AI customer service CRM platform designed to deliver faster, personalized support. It unifies conversations, automates workflows, and p...
Pricing
Google Search Labs
Free
Kustomer
Enterprise
Plans & pricing
Google Search Labs
Free: Free
Kustomer
Customer Support Plan: $89/mo, Kustomer AI for Reps: $40/mo, Enterprise: Custom
Free trial
Google Search Labs
No
Kustomer
No
Audience
Google Search Labs
b2c
Kustomer
b2c
Platforms
Google Search Labs
Web, Ios, Android
Kustomer
Web
API
Google Search Labs
No
Kustomer
Yes
Open Source
Google Search Labs
Proprietary
Kustomer
Proprietary
Categories
Google Search Labs
AI & ML, Google search
Kustomer
Communication, information technology & services, Customer support
Popularity
Google Search Labs
Very High
Kustomer
Very High
Description
Google Search Labs
An experimental program by Google that allows users to test and provide feedback on early-stage search features, including the Search Generative Exper...
Kustomer
Kustomer is an AI customer service CRM platform designed to deliver faster, personalized support. It unifies conversations, automates workflows, and p...
Features
Google Search Labs
Search Generative Experience (SGE)
AI-powered search overviews
Coding tips and snippets in search
Add to Sheets integration
Early access to experimental search tools
Kustomer
AI for Customers
AI for Reps
Data Explorer
Kustomer Platform
Orchestration
Key differentiators
Google Search Labs
- Early access to experimental AI search
- Shape future of Google Search
- AI-powered search overviews
Kustomer
- AI-powered customer service CRM
- Unified customer view & omnichannel
Other comparisons
FAQ: Google Search Labs vs Kustomer
Google Search Labs: Test the future of AI-powered search. Kustomer: AI Customer Service Platform & CRM. Both tools take different approaches to address similar needs.
Google Search Labs offers a free plan, while Kustomer is a contact tool.
The best choice between Google Search Labs and Kustomer depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Google Search Labs offers: Search Generative Experience (SGE), AI-powered search overviews, Coding tips and snippets in search, Add to Sheets integration. Kustomer offers: AI for Customers, AI for Reps, Data Explorer, Kustomer Platform.
Based on our data, Google Search Labs currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.