
AI Agent & LLM Observability Platform

The Experience Management Software Platform
LangSmith: AI Agent & LLM Observability Platform. Medallia: The Experience Management Software Platform. Both tools take different approaches to address similar needs.
LangSmith offers a freemium plan, while Medallia is a contact tool.
The best choice between LangSmith and Medallia depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
LangSmith offers: Cost tracking, Online LLM-as-judge and code evals, Tool and agent trajectory monitoring, Webhook and Pagerduty alerts. Medallia offers: Cross-System Data Sharing, Enterprise-Grade Security, Localized Expertise, Customer and Employee Experience Management.
Based on our data, LangSmith currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.