LivePerson
The Best Conversational AI Platform for Business
VS
NotebookLM
Your AI research assistant.
Popularity
LivePerson8,015
NotebookLM10,005
Pricing
EnterpriseLivePerson
FreemiumNotebookLM
Features
4
LivePerson
vs
4
NotebookLM
Our verdict
If you're on a budget, NotebookLM offers free access.
LivePerson is more geared toward b2b users, while NotebookLM targets b2c.
LivePerson offers an API for integration into your workflows.
Detailed comparison
Criteria
LivePerson
NotebookLM
Pricing
Enterprise
Freemium
Plans & pricing
Bronze: Custom, Silver: Custom, Gold: Custom
NotebookLM Free Plan: Free, NotebookLM in Plus (via Google Workspace Standard): $14/mo, NotebookLM Pro (Google AI Pro / Google One AI Prem: $19.99/mo, NotebookLM Pro (Student Discount): $9.99/mo, NotebookLM Ultra (Google AI Ultra): $249.99/mo, NotebookLM with Google Cloud (Enterprise Licensing: Custom
Free trial
Yes
Yes
Audience
b2b
b2c
Platforms
Web, Ios, Android, Api, Cli
Web, Ios, Android, Api, Cli
API
Yes
No
Open Source
Proprietary
Proprietary
Integrations
Salesforce, Microsoft-dynamics, Servicenow, Oracle, Zendesk, Hubspot, Contentful, Whatsapp, Apple-business-chat, Facebook-messenger, Sms, Openai, Google, Meta, Cohere, Ibm-watson, Google-dialog-flow, Amazon-lex, Microsoft, Shopify
Google-workspace, Youtube, Audio-files, Websites, Pdfs, Text, Markdown-files, Google-sheets, Microsoft-word, Gemini-app, Google-cloud, Python-sdk, Typescript-sdk, Chrome-extension
Categories
Chatbots, Support
Productivity, Education
Popularity
Very High
Very High
Description
LivePerson's Conversational AI platform helps brands engage with connected experiences and personalization at scale for high-value results. It empowers businesses to connect with customers through intelligent automation and messaging.
NotebookLM is an AI-powered research assistant that helps you understand and synthesize information from your uploaded documents. It acts as a virtual research partner, generating summaries, answering questions, and creating study guides based strictly on your sources. NotebookLM is designed to prevent hallucinations and enhance your learning and research process.
Pricing
LivePerson
Enterprise
NotebookLM
Freemium
Plans & pricing
LivePerson
Bronze: Custom, Silver: Custom, Gold: Custom
NotebookLM
NotebookLM Free Plan: Free, NotebookLM in Plus (via Google Workspace Standard): $14/mo, NotebookLM Pro (Google AI Pro / Google One AI Prem: $19.99/mo, NotebookLM Pro (Student Discount): $9.99/mo, NotebookLM Ultra (Google AI Ultra): $249.99/mo, NotebookLM with Google Cloud (Enterprise Licensing: Custom
Free trial
LivePerson
Yes
NotebookLM
Yes
Audience
LivePerson
b2b
NotebookLM
b2c
Platforms
LivePerson
Web, Ios, Android, Api, Cli
NotebookLM
Web, Ios, Android, Api, Cli
API
LivePerson
Yes
NotebookLM
No
Open Source
LivePerson
Proprietary
NotebookLM
Proprietary
Integrations
LivePerson
Salesforce, Microsoft-dynamics, Servicenow, Oracle, Zendesk, Hubspot, Contentful, Whatsapp, Apple-business-chat, Facebook-messenger, Sms, Openai, Google, Meta, Cohere, Ibm-watson, Google-dialog-flow, Amazon-lex, Microsoft, Shopify
NotebookLM
Google-workspace, Youtube, Audio-files, Websites, Pdfs, Text, Markdown-files, Google-sheets, Microsoft-word, Gemini-app, Google-cloud, Python-sdk, Typescript-sdk, Chrome-extension
Categories
LivePerson
Chatbots, Support
NotebookLM
Productivity, Education
Popularity
LivePerson
Very High
NotebookLM
Very High
Description
LivePerson
LivePerson's Conversational AI platform helps brands engage with connected experiences and personalization at scale for high-value results. It empowers businesses to connect with customers through intelligent automation and messaging.
NotebookLM
NotebookLM is an AI-powered research assistant that helps you understand and synthesize information from your uploaded documents. It acts as a virtual research partner, generating summaries, answering questions, and creating study guides based strictly on your sources. NotebookLM is designed to prevent hallucinations and enhance your learning and research process.
Features
LivePerson
Conversational AI Platform
Customer Engagement
Personalization at Scale
High-Value Results
NotebookLM
Upload and analyze documents (PDFs, text, etc.)
Ask questions grounded in your sources
Generate summaries and study guides
AI-powered insights and explanations
Key differentiators
LivePerson
- Advanced Conversational AI
- Omnichannel Engagement
- Open Platform & Integrations
- Enterprise-Grade Security & Scalability
- Outcome-Driven Digital Transformation
NotebookLM
- Grounded responses, reduced hallucinations
- Personalized AI research partner
- Efficient information synthesis
- Multimedia output generation
- Clear, verifiable citations
Other comparisons
FAQ: LivePerson vs NotebookLM
LivePerson: The Best Conversational AI Platform for Business. NotebookLM: Your AI research assistant.. Both tools take different approaches to address similar needs.
NotebookLM offers a freemium plan, while LivePerson is a contact tool.
The best choice between LivePerson and NotebookLM depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
LivePerson is primarily designed for individuals, while NotebookLM is built for individuals.
LivePerson offers: Conversational AI Platform, Customer Engagement, Personalization at Scale, High-Value Results. NotebookLM offers: Upload and analyze documents (PDFs, text, etc.), Ask questions grounded in your sources, Generate summaries and study guides, AI-powered insights and explanations.
Based on our data, NotebookLM currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.
Yes, both LivePerson and NotebookLM offer a free trial.
LivePerson offers 20 integrations (salesforce, microsoft-dynamics, servicenow, oracle, zendesk...) compared to 14 for NotebookLM.
LivePerson is available on Web, Ios, Android, Api, Cli. NotebookLM is available on Web, Ios, Android, Api, Cli.