Microsoft Copilot
Your AI companion
VS
Medallia
The Experience Management Software Platform
Detailed comparison
Criteria
Microsoft Copilot
Medallia
Pricing
Freemium
Enterprise
Plans & pricing
Copilot (Free): Free, Copilot Pro: $20/mo, Microsoft 365 Copilot (Business/Enterprise): $30/mo, Copilot Add-on (Business, Promo): $18/mo, Copilot Studio (Capacity Packs): $200/mo, Copilot Studio (Pay-as-you-go): Custom, Microsoft 365 Personal + Copilot: $8.33/mo, Microsoft 365 Family + Copilot: $10.83/mo
Professional Edition - Platform Tier 1: $1666.67/mo, Professional Edition - Platform Tier 2: $2916.67/mo, Enterprise: Custom
Free trial
Yes
No
Audience
b2b
b2b
Platforms
Web, Ios, Android
Web, Ios, Android
API
No
Yes
Open Source
Proprietary
Proprietary
Categories
Dev & Tech, Automated conversational
Data & Analytics, information technology & services, Data
Popularity
Very High
Very High
Description
Microsoft Copilot is your companion to inform, entertain, and inspire. Get advice, feedback, and straightforward answers. Try Copilot now.
Medallia offers a comprehensive experience management software platform. It enables businesses to collect, analyze, and act on customer and employee f...
Pricing
Microsoft Copilot
Freemium
Medallia
Enterprise
Plans & pricing
Microsoft Copilot
Copilot (Free): Free, Copilot Pro: $20/mo, Microsoft 365 Copilot (Business/Enterprise): $30/mo, Copilot Add-on (Business, Promo): $18/mo, Copilot Studio (Capacity Packs): $200/mo, Copilot Studio (Pay-as-you-go): Custom, Microsoft 365 Personal + Copilot: $8.33/mo, Microsoft 365 Family + Copilot: $10.83/mo
Medallia
Professional Edition - Platform Tier 1: $1666.67/mo, Professional Edition - Platform Tier 2: $2916.67/mo, Enterprise: Custom
Free trial
Microsoft Copilot
Yes
Medallia
No
Audience
Microsoft Copilot
b2b
Medallia
b2b
Platforms
Microsoft Copilot
Web, Ios, Android
Medallia
Web, Ios, Android
API
Microsoft Copilot
No
Medallia
Yes
Open Source
Microsoft Copilot
Proprietary
Medallia
Proprietary
Categories
Microsoft Copilot
Dev & Tech, Automated conversational
Medallia
Data & Analytics, information technology & services, Data
Popularity
Microsoft Copilot
Very High
Medallia
Very High
Description
Microsoft Copilot
Microsoft Copilot is your companion to inform, entertain, and inspire. Get advice, feedback, and straightforward answers. Try Copilot now.
Medallia
Medallia offers a comprehensive experience management software platform. It enables businesses to collect, analyze, and act on customer and employee f...
Features
Microsoft Copilot
Provide information
Offer advice and feedback
Give straightforward answers
Inspire creativity
Entertain users
Medallia
Cross-System Data Sharing
Enterprise-Grade Security
Localized Expertise
Customer and Employee Experience Management
Actionable Insights
World-Class Service
Key differentiators
Microsoft Copilot
- AI-powered conversational assistant
- Inform, entertain, inspire
- Provides advice and answers
Medallia
- Comprehensive CX & EX management
- Actionable insights from feedback
- Enterprise-grade security
Other comparisons
FAQ: Microsoft Copilot vs Medallia
Microsoft Copilot: Your AI companion. Medallia: The Experience Management Software Platform. Both tools take different approaches to address similar needs.
Microsoft Copilot offers a freemium plan, while Medallia is a contact tool.
The best choice between Microsoft Copilot and Medallia depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Microsoft Copilot offers: Provide information, Offer advice and feedback, Give straightforward answers, Inspire creativity. Medallia offers: Cross-System Data Sharing, Enterprise-Grade Security, Localized Expertise, Customer and Employee Experience Management.
Based on our data, Microsoft Copilot currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.