Microsoft Copilot
Your AI companion
VS
Nextiva
AI Customer Experience Management Platform
Detailed comparison
Criteria
Microsoft Copilot
Nextiva
Pricing
Freemium
Freemium
Plans & pricing
Copilot (Free): Free, Copilot Pro: $20/mo, Microsoft 365 Copilot (Business/Enterprise): $30/mo, Copilot Add-on (Business, Promo): $18/mo, Copilot Studio (Capacity Packs): $200/mo, Copilot Studio (Pay-as-you-go): Custom, Microsoft 365 Personal + Copilot: $8.33/mo, Microsoft 365 Family + Copilot: $10.83/mo
Digital: $25/mo, Core: $23/mo, Engage: $50/mo, Power Suite CX: $75/mo, Essential (Enterprise): $129/mo, Professional (Enterprise): $159/mo, Premium (Enterprise): $199/mo, Enterprise Packages: Custom
Free trial
Yes
Yes
Audience
b2b
b2b
Platforms
Web, Ios, Android
Web, Ios, Android, Desktop
API
No
Yes
Open Source
Proprietary
Proprietary
Integrations
—
Salesforce, Microsoft_teams, Outlook, Hubspot, Zendesk, Zapier
Categories
Dev & Tech, Automated conversational
Communication, information technology & services, Customer engagement
Popularity
Very High
Very High
Description
Microsoft Copilot is your companion to inform, entertain, and inspire. Get advice, feedback, and straightforward answers. Try Copilot now.
Nextiva is an AI customer experience management platform designed to optimize every customer journey. It provides a unified solution encompassing busi...
Pricing
Microsoft Copilot
Freemium
Nextiva
Freemium
Plans & pricing
Microsoft Copilot
Copilot (Free): Free, Copilot Pro: $20/mo, Microsoft 365 Copilot (Business/Enterprise): $30/mo, Copilot Add-on (Business, Promo): $18/mo, Copilot Studio (Capacity Packs): $200/mo, Copilot Studio (Pay-as-you-go): Custom, Microsoft 365 Personal + Copilot: $8.33/mo, Microsoft 365 Family + Copilot: $10.83/mo
Nextiva
Digital: $25/mo, Core: $23/mo, Engage: $50/mo, Power Suite CX: $75/mo, Essential (Enterprise): $129/mo, Professional (Enterprise): $159/mo, Premium (Enterprise): $199/mo, Enterprise Packages: Custom
Free trial
Microsoft Copilot
Yes
Nextiva
Yes
Audience
Microsoft Copilot
b2b
Nextiva
b2b
Platforms
Microsoft Copilot
Web, Ios, Android
Nextiva
Web, Ios, Android, Desktop
API
Microsoft Copilot
No
Nextiva
Yes
Open Source
Microsoft Copilot
Proprietary
Nextiva
Proprietary
Integrations
Microsoft Copilot
—
Nextiva
Salesforce, Microsoft_teams, Outlook, Hubspot, Zendesk, Zapier
Categories
Microsoft Copilot
Dev & Tech, Automated conversational
Nextiva
Communication, information technology & services, Customer engagement
Popularity
Microsoft Copilot
Very High
Nextiva
Very High
Description
Microsoft Copilot
Microsoft Copilot is your companion to inform, entertain, and inspire. Get advice, feedback, and straightforward answers. Try Copilot now.
Nextiva
Nextiva is an AI customer experience management platform designed to optimize every customer journey. It provides a unified solution encompassing busi...
Features
Microsoft Copilot
Provide information
Offer advice and feedback
Give straightforward answers
Inspire creativity
Entertain users
Nextiva
XBert AI Employee for customer conversations
Omnichannel Contact Center
Business Phone Service
AI Receptionist (24/7 call handling)
Agent Assist for real-time guidance
Unified Customer Inbox (Email, Live Chat, Messenger)
Key differentiators
Microsoft Copilot
- AI-powered conversational assistant
- Inform, entertain, inspire
- Provides advice and answers
Nextiva
- Unified CXM & Business Communications
- AI-powered Customer Conversations
- Comprehensive UCaaS platform
Other comparisons
FAQ: Microsoft Copilot vs Nextiva
Microsoft Copilot: Your AI companion. Nextiva: AI Customer Experience Management Platform. Both tools take different approaches to address similar needs.
Both offer a free or freemium plan. Microsoft Copilot is freemium and Nextiva is freemium.
The best choice between Microsoft Copilot and Nextiva depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Microsoft Copilot offers: Provide information, Offer advice and feedback, Give straightforward answers, Inspire creativity. Nextiva offers: XBert AI Employee for customer conversations, Omnichannel Contact Center, Business Phone Service, AI Receptionist (24/7 call handling).
Based on our data, Microsoft Copilot currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.