Microsoft Copilot
Your AI companion
VS
Parloa
Unleash the power of Generative AI for exceptional customer experiences.
Detailed comparison
Criteria
Microsoft Copilot
Parloa
Pricing
Freemium
Enterprise
Plans & pricing
Copilot (Free): Free, Copilot Pro: $20/mo, Microsoft 365 Copilot (Business/Enterprise): $30/mo, Copilot Add-on (Business, Promo): $18/mo, Copilot Studio (Capacity Packs): $200/mo, Copilot Studio (Pay-as-you-go): Custom, Microsoft 365 Personal + Copilot: $8.33/mo, Microsoft 365 Family + Copilot: $10.83/mo
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Free trial
Yes
—
Audience
b2b
b2b
Platforms
Web, Ios, Android
—
API
No
—
Open Source
Proprietary
—
Categories
Chatbots, Productivity
Chatbots, Support
Popularity
Very High
High
Description
Microsoft Copilot is your companion to inform, entertain, and inspire. Get advice, feedback, and straightforward answers. Try Copilot now.
Parloa is an AI-powered platform designed to automate and enhance customer service for large enterprises. It leverages Generative AI to handle complex...
Pricing
Microsoft Copilot
Freemium
Parloa
Enterprise
Plans & pricing
Microsoft Copilot
Copilot (Free): Free, Copilot Pro: $20/mo, Microsoft 365 Copilot (Business/Enterprise): $30/mo, Copilot Add-on (Business, Promo): $18/mo, Copilot Studio (Capacity Packs): $200/mo, Copilot Studio (Pay-as-you-go): Custom, Microsoft 365 Personal + Copilot: $8.33/mo, Microsoft 365 Family + Copilot: $10.83/mo
Parloa
—
Free trial
Microsoft Copilot
Yes
Parloa
—
Audience
Microsoft Copilot
b2b
Parloa
b2b
Platforms
Microsoft Copilot
Web, Ios, Android
Parloa
—
API
Microsoft Copilot
No
Parloa
—
Open Source
Microsoft Copilot
Proprietary
Parloa
—
Categories
Microsoft Copilot
Chatbots, Productivity
Parloa
Chatbots, Support
Popularity
Microsoft Copilot
Very High
Parloa
High
Description
Microsoft Copilot
Microsoft Copilot is your companion to inform, entertain, and inspire. Get advice, feedback, and straightforward answers. Try Copilot now.
Parloa
Parloa is an AI-powered platform designed to automate and enhance customer service for large enterprises. It leverages Generative AI to handle complex...
Features
Microsoft Copilot
Provide information
Offer advice and feedback
Give straightforward answers
Inspire creativity
Entertain users
Parloa
Generative AI-powered customer service automation
Omnichannel support (voice, chat, email)
Seamless integration with CRM & existing systems
Real-time analytics and performance monitoring
Intuitive no-code conversation builder
Human agent handover with full context
Key differentiators
Microsoft Copilot
- AI-powered conversational assistant
- Inform, entertain, inspire
- Provides advice and answers
Parloa
Other comparisons
FAQ: Microsoft Copilot vs Parloa
Microsoft Copilot: Your AI companion. Parloa: Unleash the power of Generative AI for exceptional customer experiences.. Both tools take different approaches to address similar needs.
Microsoft Copilot offers a freemium plan, while Parloa is a contact tool.
The best choice between Microsoft Copilot and Parloa depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Microsoft Copilot offers: Provide information, Offer advice and feedback, Give straightforward answers, Inspire creativity. Parloa offers: Generative AI-powered customer service automation, Omnichannel support (voice, chat, email), Seamless integration with CRM & existing systems, Real-time analytics and performance monitoring.
Based on our data, Microsoft Copilot currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.