1flow
Next-gen in-app user research and product-led growth
VS
Fin by Intercom
The #1 AI Agent for customer service
Popularity
1flow4,815
Fin by Inter...8,825
Pricing
Freemium1flow
FreemiumFin by Int...
Features
5
1flow
vs
4
Fin by Int...
Our verdict
Fin by Intercom is significantly more popular in terms of media coverage and engagement.
Fin by Intercom offers an API for integration into your workflows.
Detailed comparison
Criteria
1flow
Fin by Intercom
Pricing
Freemium
Freemium
Plans & pricing
—
Free: Free, Starter: $29/mo, Outcome-based: $0.99/mo
Free trial
—
Yes
Audience
b2b
b2b
Platforms
—
Web, Api
API
—
Yes
Open Source
—
Proprietary
Integrations
—
Intercom, Salesforce, Hubspot, Freshworks, Zendesk, Slack, Mailchimp, Jira, Productboard, Zapier, Calendly, Shopify, Stripe, Amplitude, Amazon-connect, Front, Google-sheets, Airtable, Activecampaign, Klaviyo
Categories
Support, Marketing
Support, Chatbots
Popularity
High
Very High
Description
1flow is an in-app messaging and survey platform that helps product teams collect real-time user feedback and drive engagement without requiring engineering resources. It offers seamless integration for mobile and web apps to improve user retention and feature discovery.
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. It integrates deeply with the Intercom Suite and next-gen Helpdesk, offering AI technology to enhance customer interactions.
Pricing
1flow
Freemium
Fin by Intercom
Freemium
Plans & pricing
1flow
—
Fin by Intercom
Free: Free, Starter: $29/mo, Outcome-based: $0.99/mo
Free trial
1flow
—
Fin by Intercom
Yes
Audience
1flow
b2b
Fin by Intercom
b2b
Platforms
1flow
—
Fin by Intercom
Web, Api
API
1flow
—
Fin by Intercom
Yes
Open Source
1flow
—
Fin by Intercom
Proprietary
Integrations
1flow
—
Fin by Intercom
Intercom, Salesforce, Hubspot, Freshworks, Zendesk, Slack, Mailchimp, Jira, Productboard, Zapier, Calendly, Shopify, Stripe, Amplitude, Amazon-connect, Front, Google-sheets, Airtable, Activecampaign, Klaviyo
Categories
1flow
Support, Marketing
Fin by Intercom
Support, Chatbots
Popularity
1flow
High
Fin by Intercom
Very High
Description
1flow
1flow is an in-app messaging and survey platform that helps product teams collect real-time user feedback and drive engagement without requiring engineering resources. It offers seamless integration for mobile and web apps to improve user retention and feature discovery.
Fin by Intercom
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. It integrates deeply with the Intercom Suite and next-gen Helpdesk, offering AI technology to enhance customer interactions.
Features
1flow
No-code in-app survey builder
Targeted user segmentation
Native SDKs for iOS and Android
Real-time feedback analytics
Automated event-based triggers
Fin by Intercom
AI Agent for customer service
AI Technology
Integrates with Intercom Suite
Support across channels
Key differentiators
1flow
Fin by Intercom
- Highest-performing AI Agent
- Resolves complex queries
- Deep Intercom integration
- Multilingual support (45+ languages)
- Continuous improvement flywheel
Other comparisons
FAQ: 1flow vs Fin by Intercom
1flow: Next-gen in-app user research and product-led growth. Fin by Intercom: The #1 AI Agent for customer service. Both tools take different approaches to address similar needs.
Both offer a free or freemium plan. 1flow is freemium and Fin by Intercom is freemium.
The best choice between 1flow and Fin by Intercom depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
1flow offers: No-code in-app survey builder, Targeted user segmentation, Native SDKs for iOS and Android, Real-time feedback analytics. Fin by Intercom offers: AI Agent for customer service, AI Technology, Integrates with Intercom Suite, Support across channels.
Based on our data, Fin by Intercom currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.
Fin by Intercom offers a free trial, but 1flow does not.
Fin by Intercom offers 20 integrations (intercom, salesforce, hubspot, freshworks, zendesk...) compared to 0 for 1flow.