What are the best Customer Support AI tools in 2026?

Decod.tech analyzes and ranks 252+ Customer Support tools. Our top picks are determined by popularity score, user engagement, and editorial review.

Are there free Customer Support AI tools?

Yes, many Customer Support tools offer free plans or trials. Use our pricing filter to find free options.

How does Decod.tech rank Customer Support tools?

Our ranking combines multiple signals: authority score, media coverage, user engagement, and Product Hunt metrics.

How many Customer Support AI tools does Decod.tech track?

We currently track 252+ Customer Support AI tools, with new ones added daily.

Top 252 Best AI Tools for Customer Support 2026

Enhance customer service with AI helpdesks, ticket systems, live chat, and automated support agents.

All Helpdesk Live Chat Ticket Management Feedback & Surveys

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Decod.tech Picks

The most popular tools in this category, ranked by media coverage and activity.

Be My Eyes

b2cFree

Connect with volunteers for real-time visual assistance.

NICE CXone

b2bPaid

AI Customer Service Automation Solutions

Fin by Intercom

b2bFreemium

The #1 AI Agent for customer service

Delight AI

b2bEnterprise

AI agent platform for a living understanding of customers.

Medallia

b2bEnterprise

The Experience Management Software Platform

Medallia offers a comprehensive experience management software platform. It enables businesses to collect, analyze, and act on customer and employee feedback to enhance satisfaction, loyalty, and operational efficiency. The platform supports localized expertise and enterprise-grade security.

Customer and Employee Experience ManagementActionable InsightsEnterprise-Grade SecurityLocalized Expertise