Top 357 Best AI Tools for Customer Support 2026
Enhance customer service with AI helpdesks, ticket systems, live chat, and automated support agents.
🏆
Decod.tech Picks
The most popular tools in this category, ranked by media coverage and activity.
Enhance customer service with AI helpdesks, ticket systems, live chat, and automated support agents.
The most popular tools in this category, ranked by media coverage and activity.
The Experience Management Software Platform
Medallia provides an experience management software platform designed to help businesses collect, analyze, and act on customer and employee feedback. It offers localized expertise and enterprise-grade security, enabling businesses to enhance satisfaction, loyalty, and operational efficiency.
The conversational marketing and sales platform.
24/7 AI Receptionists & Live Human Agents
100% free live chat software for your website!
Conversational AI Solutions for Businesses
Agentic AI-powered Contact Center & Communications Platform
Dialpad is an AI-native, Agentic AI-powered omnichannel contact center and communications platform. It's built to transform customer experience at scale, unifying calling, messaging, and meetings to improve productivity and engagement.
Generative & conversational AI for customer service agents.
Generate & Analyze Surveys With AI
Hear directly from users with on-site and external surveys.
AI Customer Experience
The Best Conversational AI Platform for Business
The Leading AI Customer Service Platform
AI-Powered Customer Feedback Platform
SurveySparrow is an AI-powered platform designed to analyze your customer experience journey. It empowers over 100,000 customers across 149 countries to make smarter customer experience decisions. The platform offers solutions for quick service recovery and closing the feedback loop.
Customer Intelligence Platform
14 / 356
