Arc Max
Browse the web with AI
VS
NICE CXone
AI Customer Service Automation Solutions
Popularity
Arc Max8,338
NICE CXone9,200
Pricing
FreeArc Max
PaidNICE CXone
Features
4
Arc Max
vs
6
NICE CXone
Our verdict
If you're on a budget, Arc Max offers free access.
Arc Max is more geared toward b2c users, while NICE CXone targets b2b.
NICE CXone offers an API for integration into your workflows.
Detailed comparison
Criteria
Arc Max
NICE CXone
Pricing
Free
Paid
Plans & pricing
Free: Free
Omnichannel Suite: $110/mo, Essential Suite: $135/mo, Core Suite: $169/mo, Nice for Medicaid Management: $2/yr
Free trial
No
No
Audience
b2c
b2b
Platforms
Desktop
Web, Ios, Android, Desktop, Api
API
No
Yes
Open Source
Proprietary
Proprietary
Integrations
—
Salesforce, Zendesk, Freshdesk, Microsoft-dynamics, Sugarsell, Netsuite-crm, Amazon-lex, Cognigy.ai, Google-dialogflow, Ibm-watson-assistant, Nuance-mix, Omilia, Salesforce-einstein, Kore.ai, Servicenow, Ada, Floatbot-uno, Rasa-nlu, Yellow.ai, Zoom-phone
Categories
Productivity, Chatbots
Support, Chatbots
Popularity
Very High
Very High
Description
Arc Max is a suite of AI features integrated directly into the Arc Browser. It allows you to ask AI questions on any page, offers smart renaming for tabs and downloads, and includes ChatGPT integration, all designed to save you time and power up your browsing.
NICE CXone is an enterprise AI platform for customer service automation. It leverages AI-driven insights to automate agent experiences, orchestrate engagements, and empower the workforce, transforming customer interactions to improve CX and boost efficiency.
Pricing
Arc Max
Free
NICE CXone
Paid
Plans & pricing
Arc Max
Free: Free
NICE CXone
Omnichannel Suite: $110/mo, Essential Suite: $135/mo, Core Suite: $169/mo, Nice for Medicaid Management: $2/yr
Free trial
Arc Max
No
NICE CXone
No
Audience
Arc Max
b2c
NICE CXone
b2b
Platforms
Arc Max
Desktop
NICE CXone
Web, Ios, Android, Desktop, Api
API
Arc Max
No
NICE CXone
Yes
Open Source
Arc Max
Proprietary
NICE CXone
Proprietary
Integrations
Arc Max
—
NICE CXone
Salesforce, Zendesk, Freshdesk, Microsoft-dynamics, Sugarsell, Netsuite-crm, Amazon-lex, Cognigy.ai, Google-dialogflow, Ibm-watson-assistant, Nuance-mix, Omilia, Salesforce-einstein, Kore.ai, Servicenow, Ada, Floatbot-uno, Rasa-nlu, Yellow.ai, Zoom-phone
Categories
Arc Max
Productivity, Chatbots
NICE CXone
Support, Chatbots
Popularity
Arc Max
Very High
NICE CXone
Very High
Description
Arc Max
Arc Max is a suite of AI features integrated directly into the Arc Browser. It allows you to ask AI questions on any page, offers smart renaming for tabs and downloads, and includes ChatGPT integration, all designed to save you time and power up your browsing.
NICE CXone
NICE CXone is an enterprise AI platform for customer service automation. It leverages AI-driven insights to automate agent experiences, orchestrate engagements, and empower the workforce, transforming customer interactions to improve CX and boost efficiency.
Features
Arc Max
Ask AI on any page
Smart tab renaming
Smart download renaming
ChatGPT integration
NICE CXone
Integrations
Cloud Architecture
Agent Workspace
Engagement Orchestration
Workforce Empowerment
Agentic Experience Automation
Key differentiators
Arc Max
- AI features integrated into browser
- Smart renaming for tabs and downloads
- ChatGPT integration
NICE CXone
- Comprehensive AI-Powered CX Platform
- Industry-Leading AI and Analytics
- Robust Workforce Engagement Management
- True Omnichannel Engagement
- Scalability and Reliability
Other comparisons
FAQ: Arc Max vs NICE CXone
Arc Max: Browse the web with AI. NICE CXone: AI Customer Service Automation Solutions. Both tools take different approaches to address similar needs.
Arc Max offers a free plan, while NICE CXone is a paid tool.
The best choice between Arc Max and NICE CXone depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Arc Max is primarily designed for individuals, while NICE CXone is built for individuals.
Arc Max offers: Ask AI on any page, Smart tab renaming, Smart download renaming, ChatGPT integration. NICE CXone offers: Integrations, Cloud Architecture, Agent Workspace, Engagement Orchestration.
Based on our data, NICE CXone currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.
Neither tool currently offers a free trial.
NICE CXone offers 20 integrations (salesforce, zendesk, freshdesk, microsoft-dynamics, sugarsell...) compared to 0 for Arc Max.
Arc Max is available on Desktop. NICE CXone is available on Web, Ios, Android, Desktop, Api.