Be My Eyes
See the world together
VS
CX Cortex
AI-powered speech and customer experience analytics for contact centers
Detailed comparison
Criteria
Be My Eyes
CX Cortex
Pricing
Free
Enterprise
Plans & pricing
Free: Free
—
Free trial
No
—
Audience
b2c
b2b
Platforms
Web, Ios, Android, Desktop
—
API
No
—
Open Source
Proprietary
—
Categories
Support, Voice
Voice, Support
Popularity
Very High
High
Description
Be My Eyes is an accessible technology that connects blind and low-vision individuals with sighted volunteers for real-time visual assistance via live...
CX Cortex provides advanced speech analytics and sentiment analysis to help contact centers improve customer experience, automate quality assurance, a...
Pricing
Be My Eyes
Free
CX Cortex
Enterprise
Plans & pricing
Be My Eyes
Free: Free
CX Cortex
—
Free trial
Be My Eyes
No
CX Cortex
—
Audience
Be My Eyes
b2c
CX Cortex
b2b
Platforms
Be My Eyes
Web, Ios, Android, Desktop
CX Cortex
—
API
Be My Eyes
No
CX Cortex
—
Open Source
Be My Eyes
Proprietary
CX Cortex
—
Categories
Be My Eyes
Support, Voice
CX Cortex
Voice, Support
Popularity
Be My Eyes
Very High
CX Cortex
High
Description
Be My Eyes
Be My Eyes is an accessible technology that connects blind and low-vision individuals with sighted volunteers for real-time visual assistance via live...
CX Cortex
CX Cortex provides advanced speech analytics and sentiment analysis to help contact centers improve customer experience, automate quality assurance, a...
Features
Be My Eyes
Live video assistance from volunteers
Specialized assistance from corporate partners
Be My Eyes Smartglasses
Be My Eyes Service Directory
Be My Eyes for Windows
Volunteer Hub
CX Cortex
Speech analytics
Sentiment analysis
Automated Quality Assurance
Real-time transcription
Compliance monitoring
Trend analysis and reporting
Key differentiators
Be My Eyes
- Real-time visual assistance from volunteers
- Specialized support from corporate partners
- Free, global, on-demand visual assistance
CX Cortex
Other comparisons
FAQ: Be My Eyes vs CX Cortex
Be My Eyes: See the world together. CX Cortex: AI-powered speech and customer experience analytics for contact centers. Both tools take different approaches to address similar needs.
Be My Eyes offers a free plan, while CX Cortex is a contact tool.
The best choice between Be My Eyes and CX Cortex depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Be My Eyes is primarily designed for individuals, while CX Cortex is built for individuals.
Be My Eyes offers: Live video assistance from volunteers, Specialized assistance from corporate partners, Be My Eyes Smartglasses, Be My Eyes Service Directory. CX Cortex offers: Speech analytics, Sentiment analysis, Automated Quality Assurance, Real-time transcription.
Based on our data, Be My Eyes currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.