ChatGPT
ChatGPT helps you get answers, find inspiration, and be more productive.
VS
Fin by Intercom
The #1 AI Agent for customer service
Detailed comparison
Criteria
ChatGPT
Fin by Intercom
Pricing
Freemium
Paid
Plans & pricing
Free: Free, ChatGPT Go: $8/mo, ChatGPT Plus: $20/mo, ChatGPT Pro: $200/mo, ChatGPT Business: $25/mo, ChatGPT Enterprise: Custom
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Free trial
Yes
Yes
Audience
b2c
b2b
Platforms
Web, Ios, Android
Web
API
Yes
Yes
Open Source
Proprietary
Proprietary
Integrations
—
Zendesk, Salesforce, Hubspot
Categories
Communication, information technology & services, Automated conversational customer service.
Communication, information technology & services, Customer support
Popularity
Very High
Very High
Description
ChatGPT is your AI chatbot for everyday use. Chat with the most advanced AI to explore ideas, solve problems, and learn faster. It helps you get answe...
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
Pricing
ChatGPT
Freemium
Fin by Intercom
Paid
Plans & pricing
ChatGPT
Free: Free, ChatGPT Go: $8/mo, ChatGPT Plus: $20/mo, ChatGPT Pro: $200/mo, ChatGPT Business: $25/mo, ChatGPT Enterprise: Custom
Fin by Intercom
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Free trial
ChatGPT
Yes
Fin by Intercom
Yes
Audience
ChatGPT
b2c
Fin by Intercom
b2b
Platforms
ChatGPT
Web, Ios, Android
Fin by Intercom
Web
API
ChatGPT
Yes
Fin by Intercom
Yes
Open Source
ChatGPT
Proprietary
Fin by Intercom
Proprietary
Integrations
ChatGPT
—
Fin by Intercom
Zendesk, Salesforce, Hubspot
Categories
ChatGPT
Communication, information technology & services, Automated conversational customer service.
Fin by Intercom
Communication, information technology & services, Customer support
Popularity
ChatGPT
Very High
Fin by Intercom
Very High
Description
ChatGPT
ChatGPT is your AI chatbot for everyday use. Chat with the most advanced AI to explore ideas, solve problems, and learn faster. It helps you get answe...
Fin by Intercom
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
Features
ChatGPT
Conversational AI assistance
Idea exploration and problem-solving
Learning and research support
Inspiration and productivity enhancement
Fin by Intercom
Support across channels: voice, email, live chat, social, and more
Connects to systems you already use
Deep integration with Intercom Suite and next-gen Helpdesk
Dedicated integration for Zendesk
Dedicated integration for Salesforce
Dedicated integration for HubSpot
Key differentiators
ChatGPT
- Most advanced AI chatbot
- Versatile problem-solving
- Enhanced learning & productivity
Fin by Intercom
- Highest-performing AI agent
- Resolves complex customer queries
Other comparisons
FAQ: ChatGPT vs Fin by Intercom
ChatGPT: ChatGPT helps you get answers, find inspiration, and be more productive.. Fin by Intercom: The #1 AI Agent for customer service. Both tools take different approaches to address similar needs.
ChatGPT offers a freemium plan, while Fin by Intercom is a paid tool.
The best choice between ChatGPT and Fin by Intercom depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
ChatGPT is primarily designed for individuals, while Fin by Intercom is built for individuals.
ChatGPT offers: Conversational AI assistance, Idea exploration and problem-solving, Learning and research support, Inspiration and productivity enhancement. Fin by Intercom offers: Support across channels: voice, email, live chat, social, and more, Connects to systems you already use, Deep integration with Intercom Suite and next-gen Helpdesk, Dedicated integration for Zendesk.
Based on our data, ChatGPT currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.