Chatwoot
The open-source alternative to Intercom, Zendesk, and Drift
VS
Microsoft Copilot
Your AI companion
Detailed comparison
Criteria
Chatwoot
Microsoft Copilot
Pricing
Freemium
Freemium
Plans & pricing
—
Copilot (Free): Free, Copilot Pro: $20/mo, Microsoft 365 Copilot (Business/Enterprise): $30/mo, Copilot Add-on (Business, Promo): $18/mo, Copilot Studio (Capacity Packs): $200/mo, Copilot Studio (Pay-as-you-go): Custom, Microsoft 365 Personal + Copilot: $8.33/mo, Microsoft 365 Family + Copilot: $10.83/mo
Free trial
—
Yes
Audience
b2b
b2b
Platforms
Web, Ios, Android
Web, Ios, Android
API
No
No
Open Source
Open Source
Proprietary
Categories
Support, Chatbots
Chatbots, Productivity
Popularity
Very High
Very High
Description
An open-source customer engagement platform that helps companies manage conversations across website live chat, email, and social media channels like ...
Microsoft Copilot is your companion to inform, entertain, and inspire. Get advice, feedback, and straightforward answers. Try Copilot now.
Pricing
Chatwoot
Freemium
Microsoft Copilot
Freemium
Plans & pricing
Chatwoot
—
Microsoft Copilot
Copilot (Free): Free, Copilot Pro: $20/mo, Microsoft 365 Copilot (Business/Enterprise): $30/mo, Copilot Add-on (Business, Promo): $18/mo, Copilot Studio (Capacity Packs): $200/mo, Copilot Studio (Pay-as-you-go): Custom, Microsoft 365 Personal + Copilot: $8.33/mo, Microsoft 365 Family + Copilot: $10.83/mo
Free trial
Chatwoot
—
Microsoft Copilot
Yes
Audience
Chatwoot
b2b
Microsoft Copilot
b2b
Platforms
Chatwoot
Web, Ios, Android
Microsoft Copilot
Web, Ios, Android
API
Chatwoot
No
Microsoft Copilot
No
Open Source
Chatwoot
Open Source
Microsoft Copilot
Proprietary
Categories
Chatwoot
Support, Chatbots
Microsoft Copilot
Chatbots, Productivity
Popularity
Chatwoot
Very High
Microsoft Copilot
Very High
Description
Chatwoot
An open-source customer engagement platform that helps companies manage conversations across website live chat, email, and social media channels like ...
Microsoft Copilot
Microsoft Copilot is your companion to inform, entertain, and inspire. Get advice, feedback, and straightforward answers. Try Copilot now.
Features
Chatwoot
Omnichannel shared inbox
Website live chat widget
Mobile apps for iOS and Android
Automation and canned responses
Team collaboration with private notes
Reporting and analytics
Microsoft Copilot
Provide information
Offer advice and feedback
Give straightforward answers
Inspire creativity
Entertain users
Key differentiators
Chatwoot
- Open-source omnichannel platform
- Unified customer conversation inbox
- Mobile apps for team collaboration
Microsoft Copilot
- AI-powered conversational assistant
- Inform, entertain, inspire
- Provides advice and answers
Other comparisons
FAQ: Chatwoot vs Microsoft Copilot
Chatwoot: The open-source alternative to Intercom, Zendesk, and Drift. Microsoft Copilot: Your AI companion. Both tools take different approaches to address similar needs.
Both offer a free or freemium plan. Chatwoot is freemium and Microsoft Copilot is freemium.
The best choice between Chatwoot and Microsoft Copilot depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Chatwoot offers: Omnichannel shared inbox, Website live chat widget, Mobile apps for iOS and Android, Automation and canned responses. Microsoft Copilot offers: Provide information, Offer advice and feedback, Give straightforward answers, Inspire creativity.
Based on our data, Microsoft Copilot currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.