
Open-source customer engagement platform for modern businesses.
Chatwoot is an open-source customer engagement platform that empowers businesses to manage customer conversations across multiple channels. It consolidates live chat, email, and social media interactions into a unified dashboard, streamlining support and communication.
Free trial available
Up to 2 agents, 500 conversations/month, basic features
Unlimited agents, all channels, help center, basic automations
Advanced automations, full reporting, priority email support
SSO, audit logs, SLAs, dedicated account manager
Last checked: 2026-04-23
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Yes, Chatwoot offers a freemium plan. Open-source customer engagement platform for modern businesses.
Chatwoot is an open-source customer engagement platform that empowers businesses to manage customer conversations across multiple channels. It consolidates live chat, email, and social media interacti...
Key features of Chatwoot include: Omnichannel shared inbox, Live chat widget, Email and social media integration, Automation rules.
Chatwoot is primarily designed for both businesses and individuals. Open-source customer engagement platform for modern businesses.
Popular alternatives to Chatwoot include Be My Eyes, NICE CXone, Fin by Intercom. Compare their features on Decod.tech to find the best fit.
Chatwoot remains relevant in 2026. Chatwoot is an open-source customer engagement platform that empowers businesses to manage customer conversations across multiple channels. It consoli The pricing model is freemium. Check reviews and comparisons on Decod.tech to decide.
Chatwoot offers a freemium plan. You can start for free and upgrade as your needs grow. Visit the official pricing page for details.