Chatwoot
Open-source customer engagement platform for modern businesses.
Overview
Chatwoot is an open-source customer engagement platform that empowers businesses to manage customer conversations across multiple channels. It consolidates live chat, email, and social media interactions into a unified dashboard, streamlining support and communication.
Features
Omnichannel shared inbox
Live chat widget
Email and social media integration
Automation rules
Team collaboration tools
Reporting and analytics
Plans & Pricing
Free trial available
HackerFree
$0/mo
Up to 2 agents, 500 conversations/month, basic features
Startups
$19/mo
Unlimited agents, all channels, help center, basic automations
Business
$39/mo
Advanced automations, full reporting, priority email support
Enterprise
$99/mo
SSO, audit logs, SLAs, dedicated account manager
Last checked: 2026-04-23
What's New with Chatwoot
Latest news, updates, and media coverage
Alternatives to Chatwoot
Looking for an alternative to Chatwoot? Discover these similar AI solutions.
Compare Chatwoot
Frequently asked questions about Chatwoot
Yes, Chatwoot offers a freemium plan. Open-source customer engagement platform for modern businesses.
Chatwoot is an open-source customer engagement platform that empowers businesses to manage customer conversations across multiple channels. It consolidates live chat, email, and social media interacti...
Key features of Chatwoot include: Omnichannel shared inbox, Live chat widget, Email and social media integration, Automation rules.
Chatwoot is primarily designed for both businesses and individuals. Open-source customer engagement platform for modern businesses.
Popular alternatives to Chatwoot include Be My Eyes, NICE CXone, Fin by Intercom. Compare their features on Decod.tech to find the best fit.
Chatwoot remains relevant in 2026. Chatwoot is an open-source customer engagement platform that empowers businesses to manage customer conversations across multiple channels. It consoli The pricing model is freemium. Check reviews and comparisons on Decod.tech to decide.
Chatwoot offers a freemium plan. You can start for free and upgrade as your needs grow. Visit the official pricing page for details.