Dialpad
Agentic AI-powered Contact Center & Communications
VS
Meta AI
Your multimodal AI assistant across Meta's platforms.
Detailed comparison
Criteria
Dialpad
Meta AI
Pricing
Paid
Freemium
Plans & pricing
Standard: $15/mo, Enterprise: Custom
Free Plan: Free, Meta AI+: $10/mo, Meta Verified: $14.99/mo, One-Time Token Packs: Custom, Enterprise Plans: Custom
Free trial
Yes
No
Audience
b2b
b2c
Platforms
Web, Ios, Android, Desktop
Web, Ios, Android
API
Yes
No
Open Source
Proprietary
Proprietary
Integrations
Salesforce, Google workspace, Microsoft 365, Slack, Zendesk
—
Categories
AI & ML, information technology & services, Customer intelligence
Specialized Technologies, information technology & services, natural language
Popularity
Very High
Very High
Description
Dialpad is an AI-native, Agentic AI-powered omnichannel contact center and communications platform. It is built to transform customer experience at sc...
Meta AI is a multimodal, multilingual AI assistant developed by Meta Platforms, deeply integrated across Facebook, Instagram, WhatsApp, and Messenger....
Pricing
Dialpad
Paid
Meta AI
Freemium
Plans & pricing
Dialpad
Standard: $15/mo, Enterprise: Custom
Meta AI
Free Plan: Free, Meta AI+: $10/mo, Meta Verified: $14.99/mo, One-Time Token Packs: Custom, Enterprise Plans: Custom
Free trial
Dialpad
Yes
Meta AI
No
Audience
Dialpad
b2b
Meta AI
b2c
Platforms
Dialpad
Web, Ios, Android, Desktop
Meta AI
Web, Ios, Android
API
Dialpad
Yes
Meta AI
No
Open Source
Dialpad
Proprietary
Meta AI
Proprietary
Integrations
Dialpad
Salesforce, Google workspace, Microsoft 365, Slack, Zendesk
Meta AI
—
Categories
Dialpad
AI & ML, information technology & services, Customer intelligence
Meta AI
Specialized Technologies, information technology & services, natural language
Popularity
Dialpad
Very High
Meta AI
Very High
Description
Dialpad
Dialpad is an AI-native, Agentic AI-powered omnichannel contact center and communications platform. It is built to transform customer experience at sc...
Meta AI
Meta AI is a multimodal, multilingual AI assistant developed by Meta Platforms, deeply integrated across Facebook, Instagram, WhatsApp, and Messenger....
Features
Dialpad
Cloud Contact Center
Cloud Phone System
AI-Powered Customer Communications Platform
Dialpad Sell
Dialpad Support
Meta AI
Multimodal conversational AI
Generative AI for text, images, and social content
Deep integration across Meta apps & devices
Real-time ad automation and optimization
Smart memory and summarization tools
Voice conversations and smart glasses integration
Key differentiators
Dialpad
- AI-powered unified communications
- Agentic AI for CX & productivity
- Cloud contact center & phone system
Meta AI
- Deep integration across Meta ecosystem
- Multimodal, real-time, multilingual AI
- Image creation & ad automation
Other comparisons
FAQ: Dialpad vs Meta AI
Dialpad: Agentic AI-powered Contact Center & Communications. Meta AI: Your multimodal AI assistant across Meta's platforms.. Both tools take different approaches to address similar needs.
Meta AI offers a freemium plan, while Dialpad is a paid tool.
The best choice between Dialpad and Meta AI depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Dialpad is primarily designed for individuals, while Meta AI is built for individuals.
Dialpad offers: Cloud Contact Center, Cloud Phone System, AI-Powered Customer Communications Platform, Dialpad Sell. Meta AI offers: Multimodal conversational AI, Generative AI for text, images, and social content, Deep integration across Meta apps & devices, Real-time ad automation and optimization.
Based on our data, Meta AI currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.