Fin by Intercom
The #1 AI Agent for customer service
VS
Google Search Labs
Test the future of AI-powered search
Detailed comparison
Criteria
Fin by Intercom
Google Search Labs
Pricing
Paid
Free
Plans & pricing
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Free: Free
Free trial
Yes
No
Audience
b2b
b2c
Platforms
Web
Web, Ios, Android
API
Yes
No
Open Source
Proprietary
Proprietary
Integrations
Zendesk, Salesforce, Hubspot
—
Categories
Communication, information technology & services, Customer support
AI & ML, Google search
Popularity
Very High
Very High
Description
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
An experimental program by Google that allows users to test and provide feedback on early-stage search features, including the Search Generative Exper...
Pricing
Fin by Intercom
Paid
Google Search Labs
Free
Plans & pricing
Fin by Intercom
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Google Search Labs
Free: Free
Free trial
Fin by Intercom
Yes
Google Search Labs
No
Audience
Fin by Intercom
b2b
Google Search Labs
b2c
Platforms
Fin by Intercom
Web
Google Search Labs
Web, Ios, Android
API
Fin by Intercom
Yes
Google Search Labs
No
Open Source
Fin by Intercom
Proprietary
Google Search Labs
Proprietary
Integrations
Fin by Intercom
Zendesk, Salesforce, Hubspot
Google Search Labs
—
Categories
Fin by Intercom
Communication, information technology & services, Customer support
Google Search Labs
AI & ML, Google search
Popularity
Fin by Intercom
Very High
Google Search Labs
Very High
Description
Fin by Intercom
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
Google Search Labs
An experimental program by Google that allows users to test and provide feedback on early-stage search features, including the Search Generative Exper...
Features
Fin by Intercom
Support across channels: voice, email, live chat, social, and more
Connects to systems you already use
Deep integration with Intercom Suite and next-gen Helpdesk
Dedicated integration for Zendesk
Dedicated integration for Salesforce
Dedicated integration for HubSpot
Google Search Labs
Search Generative Experience (SGE)
AI-powered search overviews
Coding tips and snippets in search
Add to Sheets integration
Early access to experimental search tools
Key differentiators
Fin by Intercom
- Highest-performing AI agent
- Resolves complex customer queries
Google Search Labs
- Early access to experimental AI search
- Shape future of Google Search
- AI-powered search overviews
Other comparisons
FAQ: Fin by Intercom vs Google Search Labs
Fin by Intercom: The #1 AI Agent for customer service. Google Search Labs: Test the future of AI-powered search. Both tools take different approaches to address similar needs.
Google Search Labs offers a free plan, while Fin by Intercom is a paid tool.
The best choice between Fin by Intercom and Google Search Labs depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Fin by Intercom is primarily designed for individuals, while Google Search Labs is built for individuals.
Fin by Intercom offers: Support across channels: voice, email, live chat, social, and more, Connects to systems you already use, Deep integration with Intercom Suite and next-gen Helpdesk, Dedicated integration for Zendesk. Google Search Labs offers: Search Generative Experience (SGE), AI-powered search overviews, Coding tips and snippets in search, Add to Sheets integration.
Based on our data, Google Search Labs currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.