Google Search Labs
Test the future of AI-powered search
VS
NICE CXone
AI Customer Service Automation Solutions
Detailed comparison
Criteria
Google Search Labs
NICE CXone
Pricing
Free
Paid
Plans & pricing
Free: Free
CXone mPower Omnichannel Suite: $110/mo, CXone mPower Essential Suite: $135/mo, Tailored CXone mPower Packages: Custom
Free trial
No
No
Audience
b2c
b2b
Platforms
Web, Ios, Android
Web
API
No
Yes
Open Source
Proprietary
Proprietary
Categories
AI & ML, Google search
Communication, information technology & services, Customer engagement
Popularity
Very High
Very High
Description
An experimental program by Google that allows users to test and provide feedback on early-stage search features, including the Search Generative Exper...
NICE CXone is an enterprise AI platform for customer service automation, designed to orchestrate human and AI agents. It leverages AI-driven insights ...
Pricing
Google Search Labs
Free
NICE CXone
Paid
Plans & pricing
Google Search Labs
Free: Free
NICE CXone
CXone mPower Omnichannel Suite: $110/mo, CXone mPower Essential Suite: $135/mo, Tailored CXone mPower Packages: Custom
Free trial
Google Search Labs
No
NICE CXone
No
Audience
Google Search Labs
b2c
NICE CXone
b2b
Platforms
Google Search Labs
Web, Ios, Android
NICE CXone
Web
API
Google Search Labs
No
NICE CXone
Yes
Open Source
Google Search Labs
Proprietary
NICE CXone
Proprietary
Categories
Google Search Labs
AI & ML, Google search
NICE CXone
Communication, information technology & services, Customer engagement
Popularity
Google Search Labs
Very High
NICE CXone
Very High
Description
Google Search Labs
An experimental program by Google that allows users to test and provide feedback on early-stage search features, including the Search Generative Exper...
NICE CXone
NICE CXone is an enterprise AI platform for customer service automation, designed to orchestrate human and AI agents. It leverages AI-driven insights ...
Features
Google Search Labs
Search Generative Experience (SGE)
AI-powered search overviews
Coding tips and snippets in search
Add to Sheets integration
Early access to experimental search tools
NICE CXone
Integrations
Cloud Architecture
Agentic Experience Automation
Engagement Orchestration
Workforce Empowerment
Omnichannel Routing
Key differentiators
Google Search Labs
- Early access to experimental AI search
- Shape future of Google Search
- AI-powered search overviews
NICE CXone
- Enterprise AI platform for CX automation
- Orchestrates human and AI agents
- AI-driven insights for workforce empowerment
Other comparisons
FAQ: Google Search Labs vs NICE CXone
Google Search Labs: Test the future of AI-powered search. NICE CXone: AI Customer Service Automation Solutions. Both tools take different approaches to address similar needs.
Google Search Labs offers a free plan, while NICE CXone is a paid tool.
The best choice between Google Search Labs and NICE CXone depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Google Search Labs is primarily designed for individuals, while NICE CXone is built for individuals.
Google Search Labs offers: Search Generative Experience (SGE), AI-powered search overviews, Coding tips and snippets in search, Add to Sheets integration. NICE CXone offers: Integrations, Cloud Architecture, Agentic Experience Automation, Engagement Orchestration.
Based on our data, Google Search Labs currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.