Fin by Intercom
The #1 AI Agent for customer service
VS
SurveyMonkey AI
Generate & Analyze Surveys With AI
Detailed comparison
Criteria
Fin by Intercom
SurveyMonkey AI
Pricing
Paid
Freemium
Plans & pricing
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Basic: Free, Standard Monthly: $99/mo, Advantage Annual: $39/mo, Premier Annual: $139/mo, Team Advantage: $30/mo, Team Premier: $75/mo, Enterprise: Custom
Free trial
Yes
No
Audience
b2b
b2b
Platforms
Web
Web, Ios, Android
API
Yes
No
Open Source
Proprietary
Proprietary
Integrations
Zendesk, Salesforce, Hubspot
—
Categories
Support, Chatbots
Support, SEO
Popularity
Very High
Very High
Description
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
SurveyMonkey AI leverages the power of artificial intelligence, machine learning, and decades of expertise. It helps users build powerful surveys and ...
Pricing
Fin by Intercom
Paid
SurveyMonkey AI
Freemium
Plans & pricing
Fin by Intercom
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
SurveyMonkey AI
Basic: Free, Standard Monthly: $99/mo, Advantage Annual: $39/mo, Premier Annual: $139/mo, Team Advantage: $30/mo, Team Premier: $75/mo, Enterprise: Custom
Free trial
Fin by Intercom
Yes
SurveyMonkey AI
No
Audience
Fin by Intercom
b2b
SurveyMonkey AI
b2b
Platforms
Fin by Intercom
Web
SurveyMonkey AI
Web, Ios, Android
API
Fin by Intercom
Yes
SurveyMonkey AI
No
Open Source
Fin by Intercom
Proprietary
SurveyMonkey AI
Proprietary
Integrations
Fin by Intercom
Zendesk, Salesforce, Hubspot
SurveyMonkey AI
—
Categories
Fin by Intercom
Support, Chatbots
SurveyMonkey AI
Support, SEO
Popularity
Fin by Intercom
Very High
SurveyMonkey AI
Very High
Description
Fin by Intercom
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
SurveyMonkey AI
SurveyMonkey AI leverages the power of artificial intelligence, machine learning, and decades of expertise. It helps users build powerful surveys and ...
Features
Fin by Intercom
Support across channels: voice, email, live chat, social, and more
Connects to systems you already use
Deep integration with Intercom Suite and next-gen Helpdesk
Dedicated integration for Zendesk
Dedicated integration for Salesforce
Dedicated integration for HubSpot
SurveyMonkey AI
AI-powered survey building
AI-driven survey analysis
Leverages machine learning
Incorporates decades of expertise
Accelerates survey creation
Provides quick insights
Key differentiators
Fin by Intercom
- Highest-performing AI agent
- Resolves complex customer queries
SurveyMonkey AI
- AI-powered survey creation & analysis
- Leverages decades of survey expertise
- Quick insights for survey optimization
Other comparisons
FAQ: Fin by Intercom vs SurveyMonkey AI
Fin by Intercom: The #1 AI Agent for customer service. SurveyMonkey AI: Generate & Analyze Surveys With AI. Both tools take different approaches to address similar needs.
SurveyMonkey AI offers a freemium plan, while Fin by Intercom is a paid tool.
The best choice between Fin by Intercom and SurveyMonkey AI depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Fin by Intercom offers: Support across channels: voice, email, live chat, social, and more, Connects to systems you already use, Deep integration with Intercom Suite and next-gen Helpdesk, Dedicated integration for Zendesk. SurveyMonkey AI offers: AI-powered survey building, AI-driven survey analysis, Leverages machine learning, Incorporates decades of expertise.
Based on our data, Fin by Intercom currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.