Fin by Intercom
The #1 AI Agent for customer service
VS
Ushur
Customer Experience Automation for regulated industries, with embedded compliance.
Detailed comparison
Criteria
Fin by Intercom
Ushur
Pricing
Freemium
Enterprise
Plans & pricing
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
—
Free trial
Yes
—
Audience
b2b
b2b
Platforms
Web
Web, Ios, Android
API
Yes
Yes
Open Source
Proprietary
Proprietary
Integrations
Zendesk, Salesforce, Hubspot
—
Categories
Support, Chatbots
Support, AI Agents
Popularity
Very High
Very High
Description
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
Ushur is a Customer Experience Automation™ platform purpose-built for regulated industries. It delivers proactive outbound and inbound engagement, wit...
Pricing
Fin by Intercom
Freemium
Ushur
Enterprise
Plans & pricing
Fin by Intercom
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Ushur
—
Free trial
Fin by Intercom
Yes
Ushur
—
Audience
Fin by Intercom
b2b
Ushur
b2b
Platforms
Fin by Intercom
Web
Ushur
Web, Ios, Android
API
Fin by Intercom
Yes
Ushur
Yes
Open Source
Fin by Intercom
Proprietary
Ushur
Proprietary
Integrations
Fin by Intercom
Zendesk, Salesforce, Hubspot
Ushur
—
Categories
Fin by Intercom
Support, Chatbots
Ushur
Support, AI Agents
Popularity
Fin by Intercom
Very High
Ushur
Very High
Description
Fin by Intercom
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
Ushur
Ushur is a Customer Experience Automation™ platform purpose-built for regulated industries. It delivers proactive outbound and inbound engagement, wit...
Features
Fin by Intercom
AI Agent for customer service
Support across channels
Connects to systems you already use
Deep integration with Intercom Suite
Dedicated integration for Zendesk
Dedicated integration for Salesforce
Dedicated integration for HubSpot
Ushur
Ushur Intelligence: Conversational AI
Agentic Experience Framework: AI Model Fine-tuning
AI-driven Document Processing
Voice Guided Experience
Invisible App: HIPAA-Secure Experience
Security & Compliance: Enterprise-grade
Key differentiators
Fin by Intercom
- Highest-performing AI agent
- Resolves complex customer queries
Ushur
- AI-powered CX automation platform
- Agentic AI for customer interactions
- HIPAA-secure mobile experience
Other comparisons
FAQ: Fin by Intercom vs Ushur
Fin by Intercom: The #1 AI Agent for customer service. Ushur: Customer Experience Automation for regulated industries, with embedded compliance.. Both tools take different approaches to address similar needs.
Fin by Intercom offers a freemium plan, while Ushur is a contact tool.
The best choice between Fin by Intercom and Ushur depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Fin by Intercom offers: AI Agent for customer service, Support across channels, Connects to systems you already use, Deep integration with Intercom Suite. Ushur offers: Ushur Intelligence: Conversational AI, Agentic Experience Framework: AI Model Fine-tuning, AI-driven Document Processing, Voice Guided Experience.
Based on our data, Fin by Intercom currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.