Glean
Work AI that Works | Agents, Assistant & Search
VS
Nextiva
AI Customer Experience Management Platform
Detailed comparison
Criteria
Glean
Nextiva
Pricing
Enterprise
Freemium
Plans & pricing
Enterprise: Custom
Digital: $25/mo, Core: $23/mo, Engage: $50/mo, Power Suite CX: $75/mo, Essential (Enterprise): $129/mo, Professional (Enterprise): $159/mo, Premium (Enterprise): $199/mo, Enterprise Packages: Custom
Free trial
No
Yes
Audience
b2b
b2b
Platforms
Web
Web, Ios, Android, Desktop
API
No
Yes
Open Source
Proprietary
Proprietary
Integrations
Slack
Salesforce, Microsoft_teams, Outlook, Hubspot, Zendesk, Zapier
Categories
Specialized Technologies, information technology & services, Search engine
Communication, information technology & services, Customer engagement
Popularity
Very High
Very High
Description
Glean is the Work AI platform connected to your enterprise's data. Find, create, and automate anything. Explore what Work AI can do for you!
Nextiva is an AI customer experience management platform designed to optimize every customer journey. It provides a unified solution encompassing busi...
Pricing
Glean
Enterprise
Nextiva
Freemium
Plans & pricing
Glean
Enterprise: Custom
Nextiva
Digital: $25/mo, Core: $23/mo, Engage: $50/mo, Power Suite CX: $75/mo, Essential (Enterprise): $129/mo, Professional (Enterprise): $159/mo, Premium (Enterprise): $199/mo, Enterprise Packages: Custom
Free trial
Glean
No
Nextiva
Yes
Audience
Glean
b2b
Nextiva
b2b
Platforms
Glean
Web
Nextiva
Web, Ios, Android, Desktop
API
Glean
No
Nextiva
Yes
Open Source
Glean
Proprietary
Nextiva
Proprietary
Integrations
Glean
Slack
Nextiva
Salesforce, Microsoft_teams, Outlook, Hubspot, Zendesk, Zapier
Categories
Glean
Specialized Technologies, information technology & services, Search engine
Nextiva
Communication, information technology & services, Customer engagement
Popularity
Glean
Very High
Nextiva
Very High
Description
Glean
Glean is the Work AI platform connected to your enterprise's data. Find, create, and automate anything. Explore what Work AI can do for you!
Nextiva
Nextiva is an AI customer experience management platform designed to optimize every customer journey. It provides a unified solution encompassing busi...
Features
Glean
Enterprise AI Search
Personal AI Assistant
AI Agentic Engine
Enterprise Graph & Data Connectors
Hybrid Search
Seamless Workplace Integrations (e.g., Slack, Microsoft)
Nextiva
XBert AI Employee for customer conversations
Omnichannel Contact Center
Business Phone Service
AI Receptionist (24/7 call handling)
Agent Assist for real-time guidance
Unified Customer Inbox (Email, Live Chat, Messenger)
Key differentiators
Glean
- Work AI platform for enterprise data
- Enterprise AI Search & Personal Assistant
- AI Agentic Engine for automation
Nextiva
- Unified CXM & Business Communications
- AI-powered Customer Conversations
- Comprehensive UCaaS platform
Other comparisons
FAQ: Glean vs Nextiva
Glean: Work AI that Works | Agents, Assistant & Search. Nextiva: AI Customer Experience Management Platform. Both tools take different approaches to address similar needs.
Nextiva offers a freemium plan, while Glean is a contact tool.
The best choice between Glean and Nextiva depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Glean offers: Enterprise AI Search, Personal AI Assistant, AI Agentic Engine, Enterprise Graph & Data Connectors. Nextiva offers: XBert AI Employee for customer conversations, Omnichannel Contact Center, Business Phone Service, AI Receptionist (24/7 call handling).
Based on our data, Glean currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.