LivePerson
The Best Conversational AI Platform for Business
VS
Delight AI
AI agent platform for living customer understanding.
Popularity
LivePerson8,105
Delight AI8,821
Pricing
EnterpriseLivePerson
EnterpriseDelight AI
Features
4
LivePerson
vs
4
Delight AI
Detailed comparison
Criteria
LivePerson
Delight AI
Pricing
Enterprise
Enterprise
Plans & pricing
Starter Plan: $599/mo, Bronze: Custom, Silver: Custom, Gold: Custom
E-commerce Integration: Free, Branded AI Concierge: Custom
Free trial
Yes
No
Audience
b2b
b2b
Platforms
Web
Web, Ios, Android, Api
API
Yes
Yes
Open Source
Proprietary
Open Source
Integrations
—
Hubspot crm, Intercom, Salesforce, Zendesk, Zoho crm, Sms, Email, Voice, In-app chat, Web messaging platforms, Social messaging platforms, Whatsapp
Categories
Chatbots, Support
Chatbots, Support
Popularity
Very High
Very High
Description
LivePerson's Conversational AI platform helps brands engage with connected experiences and personalization at scale for high-value results. It empowers businesses to connect with customers through intelligent automation and messaging.
Delight.ai builds a living understanding of every customer—who they are, what they love, and what they need next. This AI agent platform enables businesses to deliver highly personalized and effective experiences by learning customer needs.
Pricing
LivePerson
Enterprise
Delight AI
Enterprise
Plans & pricing
LivePerson
Starter Plan: $599/mo, Bronze: Custom, Silver: Custom, Gold: Custom
Delight AI
E-commerce Integration: Free, Branded AI Concierge: Custom
Free trial
LivePerson
Yes
Delight AI
No
Audience
LivePerson
b2b
Delight AI
b2b
Platforms
LivePerson
Web
Delight AI
Web, Ios, Android, Api
API
LivePerson
Yes
Delight AI
Yes
Open Source
LivePerson
Proprietary
Delight AI
Open Source
Integrations
LivePerson
—
Delight AI
Hubspot crm, Intercom, Salesforce, Zendesk, Zoho crm, Sms, Email, Voice, In-app chat, Web messaging platforms, Social messaging platforms, Whatsapp
Categories
LivePerson
Chatbots, Support
Delight AI
Chatbots, Support
Popularity
LivePerson
Very High
Delight AI
Very High
Description
LivePerson
LivePerson's Conversational AI platform helps brands engage with connected experiences and personalization at scale for high-value results. It empowers businesses to connect with customers through intelligent automation and messaging.
Delight AI
Delight.ai builds a living understanding of every customer—who they are, what they love, and what they need next. This AI agent platform enables businesses to deliver highly personalized and effective experiences by learning customer needs.
Features
LivePerson
Conversational AI Platform
Customer Engagement
Personalization at Scale
High-Value Results
Delight AI
AI Agent Platform
Living Customer Understanding
Personalized Experiences
Omnichannel AI
Key differentiators
LivePerson
- Conversational AI platform
- Personalization at scale
- High-value customer engagement
Delight AI
- Persistent Memory
- Omnichannel Continuity
- Branded AI Concierge
- Trust OS Foundation
Other comparisons
FAQ: LivePerson vs Delight AI
LivePerson: The Best Conversational AI Platform for Business. Delight AI: AI agent platform for living customer understanding.. Both tools take different approaches to address similar needs.
Both are paid tools. LivePerson is contact and Delight AI is contact.
The best choice between LivePerson and Delight AI depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
LivePerson offers: Conversational AI Platform, Customer Engagement, Personalization at Scale, High-Value Results. Delight AI offers: AI Agent Platform, Living Customer Understanding, Personalized Experiences, Omnichannel AI.
Based on our data, Delight AI currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.
LivePerson offers a free trial, but Delight AI does not.
Delight AI is open source, while LivePerson is proprietary. Open source tools offer more transparency and customization options.
Delight AI offers 12 integrations (hubspot crm, intercom, salesforce, zendesk, zoho crm...) compared to 0 for LivePerson.
LivePerson is available on Web. Delight AI is available on Web, Ios, Android, Api.