Nextiva
AI Customer Experience Management Platform
VS
Pipedrive
Sales CRM & Pipeline Management Software
Detailed comparison
Criteria
Nextiva
Pipedrive
Pricing
Freemium
Paid
Plans & pricing
Digital: $25/mo, Core: $23/mo, Engage: $50/mo, Power Suite CX: $75/mo, Essential (Enterprise): $129/mo, Professional (Enterprise): $159/mo, Premium (Enterprise): $199/mo, Enterprise Packages: Custom
Lite: $14/mo, Growth: $39/mo, Premium: $49/mo, Ultimate: $79/mo, Enterprise: Custom
Free trial
Yes
Yes
Audience
b2b
b2b
Platforms
Web, Ios, Android, Desktop
Web
API
Yes
No
Open Source
Proprietary
Proprietary
Integrations
Salesforce, Microsoft_teams, Outlook, Hubspot, Zendesk, Zapier
—
Categories
Communication, information technology & services, Customer engagement
Marketing & Sales, information technology & services, Sales
Popularity
Very High
Very High
Description
Nextiva is an AI customer experience management platform designed to optimize every customer journey. It provides a unified solution encompassing busi...
Pipedrive is the easy-to-use, #1 user-rated CRM tool designed to help businesses get more qualified leads and grow their sales. It offers visual sales...
Pricing
Nextiva
Freemium
Pipedrive
Paid
Plans & pricing
Nextiva
Digital: $25/mo, Core: $23/mo, Engage: $50/mo, Power Suite CX: $75/mo, Essential (Enterprise): $129/mo, Professional (Enterprise): $159/mo, Premium (Enterprise): $199/mo, Enterprise Packages: Custom
Pipedrive
Lite: $14/mo, Growth: $39/mo, Premium: $49/mo, Ultimate: $79/mo, Enterprise: Custom
Free trial
Nextiva
Yes
Pipedrive
Yes
Audience
Nextiva
b2b
Pipedrive
b2b
Platforms
Nextiva
Web, Ios, Android, Desktop
Pipedrive
Web
API
Nextiva
Yes
Pipedrive
No
Open Source
Nextiva
Proprietary
Pipedrive
Proprietary
Integrations
Nextiva
Salesforce, Microsoft_teams, Outlook, Hubspot, Zendesk, Zapier
Pipedrive
—
Categories
Nextiva
Communication, information technology & services, Customer engagement
Pipedrive
Marketing & Sales, information technology & services, Sales
Popularity
Nextiva
Very High
Pipedrive
Very High
Description
Nextiva
Nextiva is an AI customer experience management platform designed to optimize every customer journey. It provides a unified solution encompassing busi...
Pipedrive
Pipedrive is the easy-to-use, #1 user-rated CRM tool designed to help businesses get more qualified leads and grow their sales. It offers visual sales...
Features
Nextiva
XBert AI Employee for customer conversations
Omnichannel Contact Center
Business Phone Service
AI Receptionist (24/7 call handling)
Agent Assist for real-time guidance
Unified Customer Inbox (Email, Live Chat, Messenger)
Pipedrive
Sales Pipeline Management
Sales Automation
Reporting & Analytics
AI Sales Assistant
Team Collaboration
Integrations
Key differentiators
Nextiva
- Unified CXM & Business Communications
- AI-powered Customer Conversations
- Comprehensive UCaaS platform
Pipedrive
- Easy-to-use, top-rated CRM
- Visual sales pipelines
- AI-powered sales assistant
Other comparisons
FAQ: Nextiva vs Pipedrive
Nextiva: AI Customer Experience Management Platform. Pipedrive: Sales CRM & Pipeline Management Software. Both tools take different approaches to address similar needs.
Nextiva offers a freemium plan, while Pipedrive is a paid tool.
The best choice between Nextiva and Pipedrive depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Nextiva offers: XBert AI Employee for customer conversations, Omnichannel Contact Center, Business Phone Service, AI Receptionist (24/7 call handling). Pipedrive offers: Sales Pipeline Management, Sales Automation, Reporting & Analytics, AI Sales Assistant.
Based on our data, Pipedrive currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.