Aivo
Conversational AI Solutions for Businesses
VS
NICE CXone
AI Customer Service Automation Solutions
Detailed comparison
Criteria
Aivo
NICE CXone
Pricing
Enterprise
Paid
Plans & pricing
Snapshot: Free, Starter: $119/mo, Growth: $249/mo, Scale: $439/mo, Enterprise: Custom
CXone mPower Omnichannel Suite: $110/mo, CXone mPower Essential Suite: $135/mo, Tailored CXone mPower Packages: Custom
Free trial
Yes
No
Audience
b2b
b2b
Platforms
Web, Ios, Android
Web
API
No
Yes
Open Source
Proprietary
Proprietary
Categories
Communication, information technology & services, Customer engagement
Communication, information technology & services, Customer engagement
Popularity
Very High
Very High
Description
Discover how Aivo transforms customer service with conversational AI and virtual assistants. Enhance the experience on digital channels and WhatsApp.
NICE CXone is an enterprise AI platform for customer service automation, designed to orchestrate human and AI agents. It leverages AI-driven insights ...
Pricing
Aivo
Enterprise
NICE CXone
Paid
Plans & pricing
Aivo
Snapshot: Free, Starter: $119/mo, Growth: $249/mo, Scale: $439/mo, Enterprise: Custom
NICE CXone
CXone mPower Omnichannel Suite: $110/mo, CXone mPower Essential Suite: $135/mo, Tailored CXone mPower Packages: Custom
Free trial
Aivo
Yes
NICE CXone
No
Audience
Aivo
b2b
NICE CXone
b2b
Platforms
Aivo
Web, Ios, Android
NICE CXone
Web
API
Aivo
No
NICE CXone
Yes
Open Source
Aivo
Proprietary
NICE CXone
Proprietary
Categories
Aivo
Communication, information technology & services, Customer engagement
NICE CXone
Communication, information technology & services, Customer engagement
Popularity
Aivo
Very High
NICE CXone
Very High
Description
Aivo
Discover how Aivo transforms customer service with conversational AI and virtual assistants. Enhance the experience on digital channels and WhatsApp.
NICE CXone
NICE CXone is an enterprise AI platform for customer service automation, designed to orchestrate human and AI agents. It leverages AI-driven insights ...
Features
Aivo
Conversational AI
Virtual Assistants
Omnichannel Support
Appointment Scheduling
Agentbot
NICE CXone
Integrations
Cloud Architecture
Agentic Experience Automation
Engagement Orchestration
Workforce Empowerment
Omnichannel Routing
Key differentiators
Aivo
- AI-powered customer service transformation
- Omnichannel virtual assistant solutions
- Enhanced WhatsApp customer experience
NICE CXone
- Enterprise AI platform for CX automation
- Orchestrates human and AI agents
- AI-driven insights for workforce empowerment
Other comparisons
FAQ: Aivo vs NICE CXone
Aivo: Conversational AI Solutions for Businesses. NICE CXone: AI Customer Service Automation Solutions. Both tools take different approaches to address similar needs.
Both are paid tools. Aivo is contact and NICE CXone is paid.
The best choice between Aivo and NICE CXone depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Aivo offers: Conversational AI, Virtual Assistants, Omnichannel Support, Appointment Scheduling. NICE CXone offers: Integrations, Cloud Architecture, Agentic Experience Automation, Engagement Orchestration.
Based on our data, NICE CXone currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.