Chatwoot
The open-source alternative to Intercom, Zendesk, and Drift
VS
Google Gemini
Advanced AI for reasoning, creativity, and multimodal understanding
Detailed comparison
Criteria
Chatwoot
Google Gemini
Pricing
Freemium
Freemium
Plans & pricing
—
Gemini for Individuals - Free: Free, Gemini for Individuals - Google AI Plus: $7.99/mo, Gemini for Individuals - Google AI Pro: $19.99/mo, Gemini for Individuals - Google AI Ultra: $249.99/mo, Gemini for Workspace - Business: $20/mo, Gemini for Workspace - Enterprise: $30/mo, Gemini API - Free Tier: Free, Gemini Code Assist - Enterprise: Custom
Free trial
—
Yes
Audience
b2b
b2c
Platforms
Web, Ios, Android
Web, Ios, Android
API
No
Yes
Open Source
Open Source
Proprietary
Integrations
—
Google Workspace
Categories
Support, Chatbots
Chatbots, Productivity
Popularity
Very High
Very High
Description
An open-source customer engagement platform that helps companies manage conversations across website live chat, email, and social media channels like ...
Google Gemini is an AI assistant that helps with various tasks by understanding information across different formats. It can assist with planning trip...
Pricing
Chatwoot
Freemium
Google Gemini
Freemium
Plans & pricing
Chatwoot
—
Google Gemini
Gemini for Individuals - Free: Free, Gemini for Individuals - Google AI Plus: $7.99/mo, Gemini for Individuals - Google AI Pro: $19.99/mo, Gemini for Individuals - Google AI Ultra: $249.99/mo, Gemini for Workspace - Business: $20/mo, Gemini for Workspace - Enterprise: $30/mo, Gemini API - Free Tier: Free, Gemini Code Assist - Enterprise: Custom
Free trial
Chatwoot
—
Google Gemini
Yes
Audience
Chatwoot
b2b
Google Gemini
b2c
Platforms
Chatwoot
Web, Ios, Android
Google Gemini
Web, Ios, Android
API
Chatwoot
No
Google Gemini
Yes
Open Source
Chatwoot
Open Source
Google Gemini
Proprietary
Integrations
Chatwoot
—
Google Gemini
Google Workspace
Categories
Chatwoot
Support, Chatbots
Google Gemini
Chatbots, Productivity
Popularity
Chatwoot
Very High
Google Gemini
Very High
Description
Chatwoot
An open-source customer engagement platform that helps companies manage conversations across website live chat, email, and social media channels like ...
Google Gemini
Google Gemini is an AI assistant that helps with various tasks by understanding information across different formats. It can assist with planning trip...
Features
Chatwoot
Omnichannel shared inbox
Website live chat widget
Mobile apps for iOS and Android
Automation and canned responses
Team collaboration with private notes
Reporting and analytics
Google Gemini
Trip planning and export to Google Docs
Data organization and table creation
Email drafting
Resume tips and content suggestions
Multimodal understanding (e.g., photos library)
Key differentiators
Chatwoot
- Open-source omnichannel platform
- Unified customer conversation inbox
- Mobile apps for team collaboration
Google Gemini
- Multimodal understanding
- Deep Google ecosystem integration
Other comparisons
FAQ: Chatwoot vs Google Gemini
Chatwoot: The open-source alternative to Intercom, Zendesk, and Drift. Google Gemini: Advanced AI for reasoning, creativity, and multimodal understanding. Both tools take different approaches to address similar needs.
Both offer a free or freemium plan. Chatwoot is freemium and Google Gemini is freemium.
The best choice between Chatwoot and Google Gemini depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Chatwoot is primarily designed for individuals, while Google Gemini is built for individuals.
Chatwoot offers: Omnichannel shared inbox, Website live chat widget, Mobile apps for iOS and Android, Automation and canned responses. Google Gemini offers: Trip planning and export to Google Docs, Data organization and table creation, Email drafting, Resume tips and content suggestions.
Based on our data, Google Gemini currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.