Chatwoot
The open-source alternative to Intercom, Zendesk, and Drift
VS
Grok
AI assistant by xAI for chat, creation, and real-time answers.
Detailed comparison
Criteria
Chatwoot
Grok
Pricing
Freemium
Freemium
Plans & pricing
—
Basic (Standalone): Free, SuperGrok (Standalone): $30/mo, SuperGrok Heavy (Standalone): $300/mo, X Premium (Grok Access): $8/mo, X Premium+ (Grok Access): $40/mo, Grok Business (SuperGrok): $30/mo, Grok Business (SuperGrok Heavy): $300/mo, Enterprise: Custom
Free trial
—
No
Audience
b2b
b2c
Platforms
Web, Ios, Android
Web
API
No
No
Open Source
Open Source
Proprietary
Categories
Communication, Customer support
Communication, information technology & services, Chatting
Popularity
Very High
Very High
Description
An open-source customer engagement platform that helps companies manage conversations across website live chat, email, and social media channels like ...
Grok is an AI assistant built by xAI. It allows users to chat, create images, and write code. It also provides real-time answers sourced from the web ...
Pricing
Chatwoot
Freemium
Grok
Freemium
Plans & pricing
Chatwoot
—
Grok
Basic (Standalone): Free, SuperGrok (Standalone): $30/mo, SuperGrok Heavy (Standalone): $300/mo, X Premium (Grok Access): $8/mo, X Premium+ (Grok Access): $40/mo, Grok Business (SuperGrok): $30/mo, Grok Business (SuperGrok Heavy): $300/mo, Enterprise: Custom
Free trial
Chatwoot
—
Grok
No
Audience
Chatwoot
b2b
Grok
b2c
Platforms
Chatwoot
Web, Ios, Android
Grok
Web
API
Chatwoot
No
Grok
No
Open Source
Chatwoot
Open Source
Grok
Proprietary
Categories
Chatwoot
Communication, Customer support
Grok
Communication, information technology & services, Chatting
Popularity
Chatwoot
Very High
Grok
Very High
Description
Chatwoot
An open-source customer engagement platform that helps companies manage conversations across website live chat, email, and social media channels like ...
Grok
Grok is an AI assistant built by xAI. It allows users to chat, create images, and write code. It also provides real-time answers sourced from the web ...
Features
Chatwoot
Omnichannel shared inbox
Website live chat widget
Mobile apps for iOS and Android
Automation and canned responses
Team collaboration with private notes
Reporting and analytics
Grok
Chat functionality
Image creation
Code generation
Real-time answers from the web
Real-time answers from X platform
Key differentiators
Chatwoot
- Open-source omnichannel platform
- Unified customer conversation inbox
- Mobile apps for team collaboration
Grok
- Real-time answers from X platform
- AI assistant by xAI
- Multimodal AI (text, image, code)
Other comparisons
FAQ: Chatwoot vs Grok
Chatwoot: The open-source alternative to Intercom, Zendesk, and Drift. Grok: AI assistant by xAI for chat, creation, and real-time answers.. Both tools take different approaches to address similar needs.
Both offer a free or freemium plan. Chatwoot is freemium and Grok is freemium.
The best choice between Chatwoot and Grok depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Chatwoot is primarily designed for individuals, while Grok is built for individuals.
Chatwoot offers: Omnichannel shared inbox, Website live chat widget, Mobile apps for iOS and Android, Automation and canned responses. Grok offers: Chat functionality, Image creation, Code generation, Real-time answers from the web.
Based on our data, Grok currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.