Chatwoot
The open-source alternative to Intercom, Zendesk, and Drift
VS
NotebookLM
Your AI-powered research, note-taking, and knowledge assistant.
Detailed comparison
Criteria
Chatwoot
NotebookLM
Pricing
Freemium
Freemium
Plans & pricing
—
NotebookLM (Free Tier): Free, NotebookLM in Plus (Workspace): $14/mo, NotebookLM Pro (Google AI Pro): $19.99/mo, NotebookLM Ultra (Google AI Ultra): $249.99/mo, NotebookLM for Enterprise: $9/mo
Free trial
—
Yes
Audience
b2b
b2c
Platforms
Web, Ios, Android
Web, Ios, Android
API
No
No
Open Source
Open Source
Proprietary
Integrations
—
Google drive
Categories
Support, Chatbots
Productivity, Education
Popularity
Very High
Very High
Description
An open-source customer engagement platform that helps companies manage conversations across website live chat, email, and social media channels like ...
NotebookLM is an AI-powered research and note-taking tool from Google, leveraging Gemini models to help you synthesize information and build a compreh...
Pricing
Chatwoot
Freemium
NotebookLM
Freemium
Plans & pricing
Chatwoot
—
NotebookLM
NotebookLM (Free Tier): Free, NotebookLM in Plus (Workspace): $14/mo, NotebookLM Pro (Google AI Pro): $19.99/mo, NotebookLM Ultra (Google AI Ultra): $249.99/mo, NotebookLM for Enterprise: $9/mo
Free trial
Chatwoot
—
NotebookLM
Yes
Audience
Chatwoot
b2b
NotebookLM
b2c
Platforms
Chatwoot
Web, Ios, Android
NotebookLM
Web, Ios, Android
API
Chatwoot
No
NotebookLM
No
Open Source
Chatwoot
Open Source
NotebookLM
Proprietary
Integrations
Chatwoot
—
NotebookLM
Google drive
Categories
Chatwoot
Support, Chatbots
NotebookLM
Productivity, Education
Popularity
Chatwoot
Very High
NotebookLM
Very High
Description
Chatwoot
An open-source customer engagement platform that helps companies manage conversations across website live chat, email, and social media channels like ...
NotebookLM
NotebookLM is an AI-powered research and note-taking tool from Google, leveraging Gemini models to help you synthesize information and build a compreh...
Features
Chatwoot
Omnichannel shared inbox
Website live chat widget
Mobile apps for iOS and Android
Automation and canned responses
Team collaboration with private notes
Reporting and analytics
NotebookLM
Multi-source AI grounding (PDFs, Docs, YouTube, audio)
AI-powered Summaries, Reports & Quizzes
Audio & Video Overviews with AI narration
Interactive Mind Maps & Visualizations
Enhanced Chat & Notebook Sharing
Mobile App & Google Drive Integration
Key differentiators
Chatwoot
- Open-source omnichannel platform
- Unified customer conversation inbox
- Mobile apps for team collaboration
NotebookLM
- Google AI, Gemini-powered
- Multi-source AI grounding
- Hallucination-free content grounding
Other comparisons
FAQ: Chatwoot vs NotebookLM
Chatwoot: The open-source alternative to Intercom, Zendesk, and Drift. NotebookLM: Your AI-powered research, note-taking, and knowledge assistant.. Both tools take different approaches to address similar needs.
Both offer a free or freemium plan. Chatwoot is freemium and NotebookLM is freemium.
The best choice between Chatwoot and NotebookLM depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Chatwoot is primarily designed for individuals, while NotebookLM is built for individuals.
Chatwoot offers: Omnichannel shared inbox, Website live chat widget, Mobile apps for iOS and Android, Automation and canned responses. NotebookLM offers: Multi-source AI grounding (PDFs, Docs, YouTube, audio), AI-powered Summaries, Reports & Quizzes, Audio & Video Overviews with AI narration, Interactive Mind Maps & Visualizations.
Based on our data, NotebookLM currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.