Hotjar Surveys
Hear directly from users with on-site and external surveys.
VS
Medallia
The Experience Management Software Platform
Popularity
Hotjar Surve...8,362
Medallia8,811
Pricing
FreemiumHotjar Sur...
EnterpriseMedallia
Features
6
Hotjar Sur...
vs
4
Medallia
Our verdict
If you're on a budget, Hotjar Surveys offers free access.
Detailed comparison
Criteria
Hotjar Surveys
Medallia
Pricing
Freemium
Enterprise
Plans & pricing
Free: Free
Professional Edition - Platform Tier 1: $1666.67/mo, Professional Edition - Platform Tier 2: $2916.67/mo, Enterprise: Custom
Free trial
No
No
Audience
b2b
b2b
Platforms
Web
Web, Ios, Android
API
Yes
Yes
Open Source
Proprietary
Proprietary
Integrations
Slack, Zapier, Google-analytics, Hubspot, Intercom
—
Categories
Support, SEO
Support, SEO
Popularity
Very High
Very High
Description
Validate your plans with user feedback, learn why customers really churn, and collect an ever-growing pool of new ideas with Surveys. Hotjar helps you create and analyze surveys quickly to gain valuable insights from your website or app users. Get started for free.
Medallia provides an experience management software platform designed to help businesses collect, analyze, and act on customer and employee feedback. It offers localized expertise and enterprise-grade security, enabling businesses to enhance satisfaction, loyalty, and operational efficiency.
Pricing
Hotjar Surveys
Freemium
Medallia
Enterprise
Plans & pricing
Hotjar Surveys
Free: Free
Medallia
Professional Edition - Platform Tier 1: $1666.67/mo, Professional Edition - Platform Tier 2: $2916.67/mo, Enterprise: Custom
Free trial
Hotjar Surveys
No
Medallia
No
Audience
Hotjar Surveys
b2b
Medallia
b2b
Platforms
Hotjar Surveys
Web
Medallia
Web, Ios, Android
API
Hotjar Surveys
Yes
Medallia
Yes
Open Source
Hotjar Surveys
Proprietary
Medallia
Proprietary
Integrations
Hotjar Surveys
Slack, Zapier, Google-analytics, Hubspot, Intercom
Medallia
—
Categories
Hotjar Surveys
Support, SEO
Medallia
Support, SEO
Popularity
Hotjar Surveys
Very High
Medallia
Very High
Description
Hotjar Surveys
Validate your plans with user feedback, learn why customers really churn, and collect an ever-growing pool of new ideas with Surveys. Hotjar helps you create and analyze surveys quickly to gain valuable insights from your website or app users. Get started for free.
Medallia
Medallia provides an experience management software platform designed to help businesses collect, analyze, and act on customer and employee feedback. It offers localized expertise and enterprise-grade security, enabling businesses to enhance satisfaction, loyalty, and operational efficiency.
Features
Hotjar Surveys
On-site and External Surveys
AI-powered Survey Creation
User Feedback Collection
Churn Reason Identification
New Idea Generation
Plan Validation with Feedback
Medallia
Customer and Employee Experience Management
Actionable Insights
Enterprise-Grade Security
Localized Expertise
Key differentiators
Hotjar Surveys
- Integrated user feedback suite
- AI-powered survey creation
- Actionable insights from feedback
Medallia
- Comprehensive CX & EX management
- Actionable insights from feedback
- Enterprise-grade security
Other comparisons
FAQ: Hotjar Surveys vs Medallia
Hotjar Surveys: Hear directly from users with on-site and external surveys.. Medallia: The Experience Management Software Platform. Both tools take different approaches to address similar needs.
Hotjar Surveys offers a freemium plan, while Medallia is a contact tool.
The best choice between Hotjar Surveys and Medallia depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Hotjar Surveys offers: On-site and External Surveys, AI-powered Survey Creation, User Feedback Collection, Churn Reason Identification. Medallia offers: Customer and Employee Experience Management, Actionable Insights, Enterprise-Grade Security, Localized Expertise.
Based on our data, Medallia currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.
Neither tool currently offers a free trial.
Hotjar Surveys offers 5 integrations (slack, zapier, google-analytics, hubspot, intercom...) compared to 0 for Medallia.
Hotjar Surveys is available on Web. Medallia is available on Web, Ios, Android.