
Hear directly from users with on-site and external surveys.

The Experience Management Software Platform
Hotjar AI Surveys: Hear directly from users with on-site and external surveys.. Medallia: The Experience Management Software Platform. Both tools take different approaches to address similar needs.
Hotjar AI Surveys offers a freemium plan, while Medallia is a contact tool.
The best choice between Hotjar AI Surveys and Medallia depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Hotjar AI Surveys offers: On-site and External Surveys, AI-powered Survey Creation, User Feedback Collection, Churn Reason Identification. Medallia offers: Cross-System Data Sharing, Enterprise-Grade Security, Localized Expertise, Customer and Employee Experience Management.
Based on our data, Medallia currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.