Medallia
The Experience Management Software Platform
VS
Workato
Enterprise MCP for Agentic AI, built on the #1 iPaaS.
Detailed comparison
Criteria
Medallia
Workato
Pricing
Enterprise
Enterprise
Plans & pricing
Professional Edition - Platform Tier 1: $1666.67/mo, Professional Edition - Platform Tier 2: $2916.67/mo, Enterprise: Custom
Enterprise: Custom
Free trial
No
Yes
Audience
b2b
b2b
Platforms
Web, Ios, Android
Web
API
Yes
Yes
Open Source
Proprietary
Proprietary
Categories
Support, SEO
AI Agents, Dev Tools
Popularity
Very High
Very High
Description
Medallia offers a comprehensive experience management software platform. It enables businesses to collect, analyze, and act on customer and employee f...
Workato is an enterprise-grade integration platform as a service (iPaaS) that provides Enterprise MCP servers to connect AI agents to over 1,400 busin...
Pricing
Medallia
Enterprise
Workato
Enterprise
Plans & pricing
Medallia
Professional Edition - Platform Tier 1: $1666.67/mo, Professional Edition - Platform Tier 2: $2916.67/mo, Enterprise: Custom
Workato
Enterprise: Custom
Free trial
Medallia
No
Workato
Yes
Audience
Medallia
b2b
Workato
b2b
Platforms
Medallia
Web, Ios, Android
Workato
Web
API
Medallia
Yes
Workato
Yes
Open Source
Medallia
Proprietary
Workato
Proprietary
Categories
Medallia
Support, SEO
Workato
AI Agents, Dev Tools
Popularity
Medallia
Very High
Workato
Very High
Description
Medallia
Medallia offers a comprehensive experience management software platform. It enables businesses to collect, analyze, and act on customer and employee f...
Workato
Workato is an enterprise-grade integration platform as a service (iPaaS) that provides Enterprise MCP servers to connect AI agents to over 1,400 busin...
Features
Medallia
Cross-System Data Sharing
Enterprise-Grade Security
Localized Expertise
Customer and Employee Experience Management
Actionable Insights
World-Class Service
Workato
Universal Connectivity
Security & Governance
Data Orchestration
AI Workflows
MCP Gateway
API Management
Key differentiators
Medallia
- Comprehensive CX & EX management
- Actionable insights from feedback
- Enterprise-grade security
Workato
- Enterprise-grade iPaaS for AI workflows
- Universal connectivity (1,400+ apps)
- Secure, scalable agentic AI automation
Other comparisons
FAQ: Medallia vs Workato
Medallia: The Experience Management Software Platform. Workato: Enterprise MCP for Agentic AI, built on the #1 iPaaS.. Both tools take different approaches to address similar needs.
Both are paid tools. Medallia is contact and Workato is contact.
The best choice between Medallia and Workato depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Medallia offers: Cross-System Data Sharing, Enterprise-Grade Security, Localized Expertise, Customer and Employee Experience Management. Workato offers: Universal Connectivity, Security & Governance, Data Orchestration, AI Workflows.
Based on our data, Medallia currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.