NICE CXone
AI Customer Service Automation Solutions
VS
VWO Testing
#1 A/B Testing application for websites, mobile apps, server-side, and more.
Detailed comparison
Criteria
NICE CXone
VWO Testing
Pricing
Paid
Paid
Plans & pricing
CXone mPower Omnichannel Suite: $110/mo, CXone mPower Essential Suite: $135/mo, Tailored CXone mPower Packages: Custom
VWO Testing - Free: Free, VWO Testing - Growth (50K MTU): $314/mo, VWO Testing - Pro (100K MTU): $972/mo, VWO Testing - Enterprise: Custom, VWO Insights - Starter: Free, VWO Insights - Growth: $159/mo, VWO Insights - Enterprise: $886/mo, VWO Personalize - Growth: $295/mo
Free trial
No
Yes
Audience
b2b
b2b
Platforms
Web
Web, Ios, Android, Api
API
Yes
Yes
Open Source
Proprietary
Proprietary
Categories
Communication, information technology & services, Customer engagement
Dev & Tech, information technology & services, No code AI tools
Popularity
Very High
Very High
Description
NICE CXone is an enterprise AI platform for customer service automation, designed to orchestrate human and AI agents. It leverages AI-driven insights ...
VWO Testing, part of VWO Platform, helps you run A/B, split, multivariate, and feature tests. It enables optimization of user experience and increased...
Pricing
NICE CXone
Paid
VWO Testing
Paid
Plans & pricing
NICE CXone
CXone mPower Omnichannel Suite: $110/mo, CXone mPower Essential Suite: $135/mo, Tailored CXone mPower Packages: Custom
VWO Testing
VWO Testing - Free: Free, VWO Testing - Growth (50K MTU): $314/mo, VWO Testing - Pro (100K MTU): $972/mo, VWO Testing - Enterprise: Custom, VWO Insights - Starter: Free, VWO Insights - Growth: $159/mo, VWO Insights - Enterprise: $886/mo, VWO Personalize - Growth: $295/mo
Free trial
NICE CXone
No
VWO Testing
Yes
Audience
NICE CXone
b2b
VWO Testing
b2b
Platforms
NICE CXone
Web
VWO Testing
Web, Ios, Android, Api
API
NICE CXone
Yes
VWO Testing
Yes
Open Source
NICE CXone
Proprietary
VWO Testing
Proprietary
Categories
NICE CXone
Communication, information technology & services, Customer engagement
VWO Testing
Dev & Tech, information technology & services, No code AI tools
Popularity
NICE CXone
Very High
VWO Testing
Very High
Description
NICE CXone
NICE CXone is an enterprise AI platform for customer service automation, designed to orchestrate human and AI agents. It leverages AI-driven insights ...
VWO Testing
VWO Testing, part of VWO Platform, helps you run A/B, split, multivariate, and feature tests. It enables optimization of user experience and increased...
Features
NICE CXone
Integrations
Cloud Architecture
Agentic Experience Automation
Engagement Orchestration
Workforce Empowerment
Omnichannel Routing
VWO Testing
A/B Testing
Split Testing
Multivariate Testing
Feature Testing
Server-side Testing
Web & Mobile Optimization
Key differentiators
NICE CXone
- Enterprise AI platform for CX automation
- Orchestrates human and AI agents
- AI-driven insights for workforce empowerment
VWO Testing
- #1 A/B testing application
- Comprehensive A/B, split, multivariate, feature tests
- Optimize UX & boost conversion rates
Other comparisons
FAQ: NICE CXone vs VWO Testing
NICE CXone: AI Customer Service Automation Solutions. VWO Testing: #1 A/B Testing application for websites, mobile apps, server-side, and more.. Both tools take different approaches to address similar needs.
Both are paid tools. NICE CXone is paid and VWO Testing is paid.
The best choice between NICE CXone and VWO Testing depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
NICE CXone offers: Integrations, Cloud Architecture, Agentic Experience Automation, Engagement Orchestration. VWO Testing offers: A/B Testing, Split Testing, Multivariate Testing, Feature Testing.
Based on our data, NICE CXone currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.