NICE CXone
AI Customer Service Automation Solutions
VS
VWO Testing
#1 A/B Testing application for websites, mobile apps, server-side, and more.
Popularity
NICE CXone9,200
VWO Testing8,700
Pricing
PaidNICE CXone
PaidVWO Testin...
Features
6
NICE CXone
vs
6
VWO Testin...
Detailed comparison
Criteria
NICE CXone
VWO Testing
Pricing
Paid
Paid
Plans & pricing
Omnichannel Suite: $110/mo, Essential Suite: $135/mo, Core Suite: $169/mo, Nice for Medicaid Management: $2/yr
Starter: $129/mo, Growth: $249/mo, Enterprise: Custom
Free trial
No
Yes
Audience
b2b
b2b
Platforms
Web, Ios, Android, Desktop, Api
Web, Ios, Android, Api
API
Yes
Yes
Open Source
Proprietary
Proprietary
Integrations
Salesforce, Zendesk, Freshdesk, Microsoft-dynamics, Sugarsell, Netsuite-crm, Amazon-lex, Cognigy.ai, Google-dialogflow, Ibm-watson-assistant, Nuance-mix, Omilia, Salesforce-einstein, Kore.ai, Servicenow, Ada, Floatbot-uno, Rasa-nlu, Yellow.ai, Zoom-phone
—
Categories
Support, Chatbots
SEO, Dev Tools
Popularity
Very High
Very High
Description
NICE CXone is an enterprise AI platform for customer service automation. It leverages AI-driven insights to automate agent experiences, orchestrate engagements, and empower the workforce, transforming customer interactions to improve CX and boost efficiency.
VWO Testing, part of the VWO Platform, helps you run A/B, split, multivariate, and feature tests. It enables optimization of user experience and increased conversion rates across web, mobile, servers, and other devices.
Pricing
NICE CXone
Paid
VWO Testing
Paid
Plans & pricing
NICE CXone
Omnichannel Suite: $110/mo, Essential Suite: $135/mo, Core Suite: $169/mo, Nice for Medicaid Management: $2/yr
VWO Testing
Starter: $129/mo, Growth: $249/mo, Enterprise: Custom
Free trial
NICE CXone
No
VWO Testing
Yes
Audience
NICE CXone
b2b
VWO Testing
b2b
Platforms
NICE CXone
Web, Ios, Android, Desktop, Api
VWO Testing
Web, Ios, Android, Api
API
NICE CXone
Yes
VWO Testing
Yes
Open Source
NICE CXone
Proprietary
VWO Testing
Proprietary
Integrations
NICE CXone
Salesforce, Zendesk, Freshdesk, Microsoft-dynamics, Sugarsell, Netsuite-crm, Amazon-lex, Cognigy.ai, Google-dialogflow, Ibm-watson-assistant, Nuance-mix, Omilia, Salesforce-einstein, Kore.ai, Servicenow, Ada, Floatbot-uno, Rasa-nlu, Yellow.ai, Zoom-phone
VWO Testing
—
Categories
NICE CXone
Support, Chatbots
VWO Testing
SEO, Dev Tools
Popularity
NICE CXone
Very High
VWO Testing
Very High
Description
NICE CXone
NICE CXone is an enterprise AI platform for customer service automation. It leverages AI-driven insights to automate agent experiences, orchestrate engagements, and empower the workforce, transforming customer interactions to improve CX and boost efficiency.
VWO Testing
VWO Testing, part of the VWO Platform, helps you run A/B, split, multivariate, and feature tests. It enables optimization of user experience and increased conversion rates across web, mobile, servers, and other devices.
Features
NICE CXone
Integrations
Cloud Architecture
Agent Workspace
Engagement Orchestration
Workforce Empowerment
Agentic Experience Automation
VWO Testing
A/B Testing
Split Testing
Multivariate Testing
Feature Testing
Server-side Testing
Web & Mobile Optimization
Key differentiators
NICE CXone
- Comprehensive AI-Powered CX Platform
- Industry-Leading AI and Analytics
- Robust Workforce Engagement Management
- True Omnichannel Engagement
- Scalability and Reliability
VWO Testing
- Comprehensive testing suite
- Cross-platform optimization
- Data-driven insights
Other comparisons
FAQ: NICE CXone vs VWO Testing
NICE CXone: AI Customer Service Automation Solutions. VWO Testing: #1 A/B Testing application for websites, mobile apps, server-side, and more.. Both tools take different approaches to address similar needs.
Both are paid tools. NICE CXone is paid and VWO Testing is paid.
The best choice between NICE CXone and VWO Testing depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
NICE CXone offers: Integrations, Cloud Architecture, Agent Workspace, Engagement Orchestration. VWO Testing offers: A/B Testing, Split Testing, Multivariate Testing, Feature Testing.
Based on our data, NICE CXone currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.
VWO Testing offers a free trial, but NICE CXone does not.
NICE CXone offers 20 integrations (salesforce, zendesk, freshdesk, microsoft-dynamics, sugarsell...) compared to 0 for VWO Testing.
NICE CXone is available on Web, Ios, Android, Desktop, Api. VWO Testing is available on Web, Ios, Android, Api.