NICE CXone
AI Customer Service Automation Solutions
VS
Weaviate
The AI database developers love
Detailed comparison
Criteria
NICE CXone
Weaviate
Pricing
Paid
Freemium
Plans & pricing
CXone mPower Omnichannel Suite: $110/mo, CXone mPower Essential Suite: $135/mo, Tailored CXone mPower Packages: Custom
Open Source: Free, Flex: $45/mo, Premium: $400/mo, Enterprise: Custom
Free trial
No
Yes
Audience
b2b
b2b
Platforms
Web
Web, Api, Cli
API
Yes
Yes
Open Source
Proprietary
Open Source
Categories
Communication, information technology & services, Customer engagement
Dev & Tech, information technology & services, Vector databases
Popularity
Very High
Very High
Description
NICE CXone is an enterprise AI platform for customer service automation, designed to orchestrate human and AI agents. It leverages AI-driven insights ...
Weaviate is an open-source AI database and vector database designed for developers. It helps bring AI-native applications to life with less hallucinat...
Pricing
NICE CXone
Paid
Weaviate
Freemium
Plans & pricing
NICE CXone
CXone mPower Omnichannel Suite: $110/mo, CXone mPower Essential Suite: $135/mo, Tailored CXone mPower Packages: Custom
Weaviate
Open Source: Free, Flex: $45/mo, Premium: $400/mo, Enterprise: Custom
Free trial
NICE CXone
No
Weaviate
Yes
Audience
NICE CXone
b2b
Weaviate
b2b
Platforms
NICE CXone
Web
Weaviate
Web, Api, Cli
API
NICE CXone
Yes
Weaviate
Yes
Open Source
NICE CXone
Proprietary
Weaviate
Open Source
Categories
NICE CXone
Communication, information technology & services, Customer engagement
Weaviate
Dev & Tech, information technology & services, Vector databases
Popularity
NICE CXone
Very High
Weaviate
Very High
Description
NICE CXone
NICE CXone is an enterprise AI platform for customer service automation, designed to orchestrate human and AI agents. It leverages AI-driven insights ...
Weaviate
Weaviate is an open-source AI database and vector database designed for developers. It helps bring AI-native applications to life with less hallucinat...
Features
NICE CXone
Integrations
Cloud Architecture
Agentic Experience Automation
Engagement Orchestration
Workforce Empowerment
Omnichannel Routing
Weaviate
Vector Database
Weaviate Agents
Shared Cloud
Dedicated Cloud
Integrations
Key differentiators
NICE CXone
- Enterprise AI platform for CX automation
- Orchestrates human and AI agents
- AI-driven insights for workforce empowerment
Weaviate
- Open-source AI vector database
- Reduces hallucination & data leakage
- Shared & dedicated cloud deployments
Other comparisons
FAQ: NICE CXone vs Weaviate
NICE CXone: AI Customer Service Automation Solutions. Weaviate: The AI database developers love. Both tools take different approaches to address similar needs.
Weaviate offers a freemium plan, while NICE CXone is a paid tool.
The best choice between NICE CXone and Weaviate depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
NICE CXone offers: Integrations, Cloud Architecture, Agentic Experience Automation, Engagement Orchestration. Weaviate offers: Vector Database, Weaviate Agents, Shared Cloud, Dedicated Cloud.
Based on our data, NICE CXone currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.