Overview
Akuri.ai is an AI assistant that provides real-time support to contact center agents during live calls. It listens to conversations, instantly retrieves relevant information from various knowledge sources (CRMs, knowledge bases, documents), and suggests answers and next best actions. This significantly improves agent efficiency, reduces average handle time (AHT), ensures compliance, and enhances customer satisfaction by empowering agents with immediate, accurate information.
Quick Info
Features
Real-time AI assistance for live calls
Instant information retrieval from multiple sources
Suggestions for answers and next best actions
Boosts agent productivity and efficiency
Reduces average handle time (AHT)
Ensures compliance and consistency
Improves customer experience (CSAT)
Easy integration with existing systems
No-code setup
Related Guides
Alternatives to Akuri.ai
Looking for an alternative to Akuri.ai? Discover these similar AI solutions.
Compare Akuri.ai
Frequently asked questions about Akuri.ai
Akuri.ai is a contact tool. The only real-time AI assistant for your contact center
Akuri.ai is an AI assistant that provides real-time support to contact center agents during live calls. It listens to conversations, instantly retrieves relevant information from various knowledge sou...
Key features of Akuri.ai include: Real-time AI assistance for live calls, Instant information retrieval from multiple sources, Suggestions for answers and next best actions, Boosts agent productivity and efficiency.
Akuri.ai is primarily designed for both businesses and individuals. The only real-time AI assistant for your contact center
Popular alternatives to Akuri.ai include Be My Eyes, NICE CXone, Fin by Intercom. Compare their features on Decod.tech to find the best fit.
Akuri.ai remains relevant in 2026. Akuri.ai is an AI assistant that provides real-time support to contact center agents during live calls. It listens to conversations, instantly retriev The pricing model is contact. Check reviews and comparisons on Decod.tech to decide.
Akuri.ai is offered as a contact tool. Detailed pricing is available on the official website. Check Decod.tech to compare with alternatives.