Fin by Intercom
The #1 AI Agent for customer service
VS
tawk.to
100% FREE Live Chat Software, Ticketing & Knowledge Base!
Detailed comparison
Criteria
Fin by Intercom
tawk.to
Pricing
Paid
Free
Plans & pricing
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
Free: Free
Free trial
Yes
No
Audience
b2b
b2b
Platforms
Web
Web, Ios, Android
API
Yes
No
Open Source
Proprietary
Proprietary
Integrations
Zendesk, Salesforce, Hubspot
—
Categories
Support, Chatbots
Support, Chatbots
Popularity
Very High
Very High
Description
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
tawk.to is a 100% FREE live chat software that allows businesses to monitor website visitors and engage with them in real-time. It provides tools to c...
Pricing
Fin by Intercom
Paid
tawk.to
Free
Plans & pricing
Fin by Intercom
Helpdesk Seat: $29/mo, Outcome-based: $0.99/mo, Enterprise/Custom: Custom
tawk.to
Free: Free
Free trial
Fin by Intercom
Yes
tawk.to
No
Audience
Fin by Intercom
b2b
tawk.to
b2b
Platforms
Fin by Intercom
Web
tawk.to
Web, Ios, Android
API
Fin by Intercom
Yes
tawk.to
No
Open Source
Fin by Intercom
Proprietary
tawk.to
Proprietary
Integrations
Fin by Intercom
Zendesk, Salesforce, Hubspot
tawk.to
—
Categories
Fin by Intercom
Support, Chatbots
tawk.to
Support, Chatbots
Popularity
Fin by Intercom
Very High
tawk.to
Very High
Description
Fin by Intercom
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Age...
tawk.to
tawk.to is a 100% FREE live chat software that allows businesses to monitor website visitors and engage with them in real-time. It provides tools to c...
Features
Fin by Intercom
Support across channels: voice, email, live chat, social, and more
Connects to systems you already use
Deep integration with Intercom Suite and next-gen Helpdesk
Dedicated integration for Zendesk
Dedicated integration for Salesforce
Dedicated integration for HubSpot
tawk.to
Live Chat Software
Knowledge Base
Ticketing System
Contacts (CRM)
AI Assist (NEW!)
Real-time Visitor Monitoring
Key differentiators
Fin by Intercom
- Highest-performing AI agent
- Resolves complex customer queries
tawk.to
- 100% FREE live chat solution
- Integrated KB, ticketing & CRM
- New AI Assist for customer support
Other comparisons
FAQ: Fin by Intercom vs tawk.to
Fin by Intercom: The #1 AI Agent for customer service. tawk.to: 100% FREE Live Chat Software, Ticketing & Knowledge Base!. Both tools take different approaches to address similar needs.
tawk.to offers a free plan, while Fin by Intercom is a paid tool.
The best choice between Fin by Intercom and tawk.to depends on your specific needs. Compare their features, pricing, and target audience on this page to find the tool that best fits your use case.
Both are primarily designed for individuals. The choice depends on which specific features you need.
Fin by Intercom offers: Support across channels: voice, email, live chat, social, and more, Connects to systems you already use, Deep integration with Intercom Suite and next-gen Helpdesk, Dedicated integration for Zendesk. tawk.to offers: Live Chat Software, Knowledge Base, Ticketing System, Contacts (CRM).
Based on our data, Fin by Intercom currently enjoys greater popularity. However, popularity isn't the only factor — compare features to find the right tool for your needs.